GenAI Platform Support Engineer

Sensiple Inc is a New Jersey corporation with over two decades of expertise in technology-driven solutions specialising in Customer Experience, Contact Center Solutions, Digital Transformation, Cloud Computing & Independent Testing. With an expert team that has enriched experience in executing & developing sustainable IT strategies in Healthcare, Technology, Retail, Logistics, Education, Telecommunications, Government and Media, we help our diverse customers to envision the future.By developing highly scalable and consistent solutions, our primary goal is to deliver excellence at all levels and delight our customers and drive them to a better future. We are looking for a GenAI Platform Support Engineer @ Hartford, CT (Locals Preferred) opportunity with one of our client.
GenAI Platform Support Engineer
Location: Hartford, CT (Locals Preferred)
Type - Contract
Job Summary:
As a Generative AI Platform Support Engineer, you will provide technical support for our AI platform tasks. You will collaborate with cross-functional teams to troubleshoot issues, enhancements, monitor logs and ensure the platform operates smoothly and efficiently.
Key Responsibilities: -

• Assess and enhance the AI platform's data pipeline resilience.
• Ensure that AI/ML models are fault-tolerant and scalable.
• Identify bottlenecks in model inference and training pipelines.
• Optimize model performance for real-time use cases.
• Collaborate with the DevOps team on deployment improvements.
• Implement automated testing for fault-tolerance scenarios.
• Provide technical support for users of the Generative AI platform, troubleshooting issues and answering queries.
• Monitor platform performance and implement optimization strategies.
• Document processes, issues, and solutions for knowledge sharing and future reference.
• Stay up-to-date with industry trends and advancements in generative AI technologies.

Qualifications: -

• Bachelor's degree in Computer Science, Engineering, or a related field.
• Proven experience on support and maintenance.
• Experience with database management (SQL, NoSQL).
• Familiarity with cloud platforms (AWS, Google Cloud Platform, Azure).
• Familiarity on provisioning Azure/AWS cloud services with Terraform script
• Having knowledge on OpenAI will be an added advantage
• Good knowledge on Shell Scripting/Python
• Having knowledge on provisioning GEN AI Cloud Services on AWS/Azure will be an advantage
• Must have knowledge on Kubernetes on OpenShift.
• Should have experience with troubleshooting services deployed on Kubernetes
• Must have knowledge on DevOps Build/Release pipelines & understanding the Infrastructure needs.
• Excellent problem-solving skills and attention to detail.
• Strong communication skills and ability to work collaboratively.
• Knowledge of containerization (Docker, Kubernetes).
  
  

  • Regards

    Sugapriyan | Sensiple Inc.,

    sugapriyan.g at sensiple dot com

    555 US Highway 1 S, Ste 330 Iselin, NJ 08830

    Sensiple, Inc. is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to gender, race, colour, religion, sex, national origin, veteran or disability status.

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