What are the responsibilities and job description for the Senior ServiceNow BA/ PM position at Sensiple Inc.?
Job Details
Sensiple Inc is a New Jersey corporation with over two decades of expertise in technology-driven solutions specializing in Customer Experience, Contact Center Solutions, Digital Transformation, Cloud Computing & Independent Testing.
With an expert team that has enriched experience in executing & developing sustainable IT strategies in Healthcare, Technology, Retail, Logistics, Education, Telecommunications, Government and Media, we help our diverse customers to envision the future.
By developing highly scalable and consistent solutions, our primary goal is to deliver excellence at all levels and delight our customers and drive them to a better future.
One of our client is looking for a Senior ServiceNow BA/ PM @ Atlanta GA (Remote) Please find below the details of the position.
Job Role : Senior ServiceNow BA/ PM
Location: Atlanta GA (Remote)
Contract
- Candidate should have experience in ServiceNow BA/PM.
- Onsite/ Offshore coordination.
- Team and client handling experience.
Skills: Minimum 3 years service now experience supporting the implementation, administration, configuration of the ServiceNow tool.
- Administration of a ServiceNow instance including the delegation of groups, workflows, business rules, UI actions, UI policies, ACLs, dictionary, catalog items and updates of all other existing solutions requiring revision.
- ServiceNow Experience should include debugging and developing scripting in ServiceNow, tool configuration, design work, technical configuration, & deployment. Specifically, candidates shall possess the skill to develop on the ServiceNow platform including the modification of the core applications such as Incident, Problem, Change, Service Catalog and ESM applications as well.
- Good communication skills & Understanding of ITIL frameworks Create, refine, and maintain functional requirements/user stories/use cases and associated work youre doing process flows, test cases, etc. to meet development and stakeholder needs.
- Enhance initial demand requests, add required collaborators, prioritize, and approve demands in collaboration with stakeholders.
- Work closely with the developer to assess the effort required and categorize/prioritize the demand accordingly.
If you find yourself suitable for this position, kindly send your updated resume and expected hourly rate to elangovan dot t at sensiple dot com
Regards
Elangovan T | Sensiple Inc.,
elangovan dot t at sensiple dot com
555 US Highway 1 S, Ste 330 Iselin, NJ 08830
Sensiple, Inc. is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to gender, race, colour, religion, sex, national origin, veteran or disability status.
