What are the responsibilities and job description for the Outside Sales Representative position at Senske Services?
POSITION SUMMARY: The Outside Sales Representative serves as the driving force behind new business acquisition and revenue growth within their territory. By engaging with potential clients, understanding their needs and presenting a tailored solution, this role ensures a seamless transition from prospecting to closing deals. Through effective communication and relationship building the Outside Sales Representative will also help to drive additional revenue growth within our current residential accounts.
RESPONSIBILITIES:
- Travels to potential customer properties to identify needs, provide cost estimates and bids for services. Sells programs and services to present and prospective customers through in-person contact. Secures sales and arranges service dates.
- Measures property with appropriate tools to ensure utmost accuracy in the quoting process.
- Follows established procedures and guidelines to promote and sell Senske products and services within an assigned geographic area, product range, or list of customer accounts utilizing resources and tools provided to achieve sales targets and promotion program objectives.
- Maintains call records, account status, and customer feedback in the CRM system.
- Manages account records and programs in an organized manner.
- Compiles lists of prospective customers for use as sales leads based on information from direct mailing/advertisement campaigns, community activities, and other resources.
- Prepares and maintains proper sales reports.
- Conducts retention and service calls.
- Contacts customers to measure satisfaction after service is completed or to otherwise assist by answering their questions and service concerns.
- Works to resolve customer complaints regarding sales and service. Analyzes and distributes new sale cancellation requests to retain customers.
- Other duties as assigned
QUALIFICATIONS:
- High School Diploma or equivalent
- Three years of outside sales experience (experience in the lawn/horticulture/pest field is a plus)
- Negotiation and influencing skills, Consultative sales skills, and strong communication skills
- Knowledge of selling techniques (prospecting, overcoming objections, closing sales, etc.)
- Ability to build customer relationships and provide great customer service
- Mathematical skill to calculate figures and amounts such as discounts, commissions, proportions, percentages, area and volume
- Time management skills, including punctuality for on-time attendance
- Ability to define customer problems, collect data, establish facts, and draw valid conclusions
- Excellent computer skills, including MS Outlook, Word and Excel
- Highly motivated to complete tasks within a timeframe
- Prioritizing, time management, and organizational skills
- Valid state driver’s license from state of residence within 30 days of hire, and a clean driving record per company standards
WE OFFER:
- Competitive Salary - Life is expensive! We believe in paying well.
- Your job is safe with us. We are a fast-growing company, which means you will have opportunities to advance your career – we promote from within!
- Do you want to work with your friend? We offer a referral bonus!
- Affordable health care packages that include medical, dental, vision, and life insurance
- Company paid short-term disability and paid life insurance
- 401K with Employer Match, Company Paid Holidays, Paid Vacation and Paid Sick Leave
- Fun team celebrations year-round!
- Dynamic, Outdoor Work Environment
- Equal Opportunity Employer
