Field Support Technician

Description

Are you mechanically inclined, love working with your hands, and ready to travel? We are looking for a Field Support Technician who enjoys hands-on technical work, excited to explore new environments, and eager to play a critical role in emissions testing across diverse locations.

This is an exciting opportunity to join a collaborative, close-knit team that values precision, teamwork, and technical excellence. Whether you’re ensuring environmental compliance or helping troubleshoot equipment in the field, your mechanical skills and adaptability will be key to success.

Key Responsibilities

• Emissions Testing: Perform routine emissions testing on equipment and machinery to ensure compliance with local, state, and federal regulations.
• Field Travel: Travel regularly to various domestic (and occasionally international) customer locations to perform testing and support services. Extended hours in the field may be required.
• Data Collection & Analysis: Record emissions test results to validate system performance and identify trends.
• Regulatory Compliance: Ensure the equipment adheres to environmental regulations related to emissions standards and reporting.
• Equipment Maintenance: Assist in maintenance, calibration, and troubleshooting of emissions testing equipment to ensure proper functioning.
• Technical Support: Identify and resolve minor technical issues in the field; escalate complex issues to senior technicians or engineering teams as needed.
• Training: Assist in training team members on emissions testing protocols and compliance standards.
• Documentation: Prepare and maintain accurate records of emissions tests, results, maintenance logs, and any corrective actions taken.
• Team Collaboration: Work closely with production teams, engineers, and quality assurance to address and resolve technical or compliance issues.
• Customer Interaction: Represent the company professionally while providing technical support and training to customers on emissions testing systems and best practices.
• Process Improvement: Contribute ideas to enhance testing procedures, operational efficiencies and cost-effective testing operation.

Qualifications

Required:

• High school diploma or equivalent (associate’s degree in mechanical engineering, environmental science, or a related technical field is a plus).
• Strong mechanical aptitude and experience working with mechanical or electrical systems.
• Willingness and ability to travel extensively within the U.S. and occasionally internationally.
• Ability to work extended hours when traveling to support customer needs.
• Detail-oriented with a commitment to following strict protocols and safety standards.
• Strong problem-solving skills and technical troubleshooting ability.
• Familiarity with environmental regulations and emissions testing procedures is a plus.
• Proficiency in Microsoft Office, particularly Excel, for data entry and reporting.
• Excellent communication, teamwork, and interpersonal skills.

Physical Requirements

• Ability to lift and transport equipment up to 50 lbs.
• Comfort working in industrial environments and handling testing equipment, including safe handling of hazardous materials such as high-pressure bottles and exhaust emissions.

Why Join Us?

• Hands-on, dynamic role with travel opportunities and diverse work environments.
• Opportunity to develop specialized skills in emissions testing and field technical support.
• Work with a supportive and knowledgeable team that values continuous improvement and professional growth.
• Contribute to sustainability efforts and ensure environmental compliance across industries.