What are the responsibilities and job description for the Spa Manager position at Sensory Sentiments Massage and Wellness Spa?
About Us:
Sensory Sentiments Massage and Wellness Spa is a luxury spa dedicated to delivering exceptional wellness services. We pride ourselves on creating a serene and rejuvenating environment for our clients while upholding the highest standards of customer care.
Position Overview:
We are seeking an experienced and dynamic Spa Manager to oversee the day-to-day operations of our luxury spa. The ideal candidate will bring strong leadership, organizational skills, and a passion for wellness. Reporting to the Owner/CEO, the Spa Manager will work closely with our Marketing and Operations teams to achieve business goals and ensure an outstanding client experience.
Key Responsibilities:
- Operations Management: Oversee scheduling, inventory, vendor relations, and facility maintenance while ensuring compliance with health and safety standards.
- Staff Management: Recruit, train, and supervise staff, conduct performance evaluations, and coordinate schedules.
- Client Experience: Build client relationships, address concerns, and implement feedback to enhance the guest experience.
- Sales & Marketing: Collaborate on promotional campaigns, track key performance metrics, and promote retail sales.
- Financial Management: Manage budgets, monitor expenses, and ensure accurate financial reporting.
- Compliance & Standards: Maintain hygiene and sanitation standards and ensure compliance with all regulations and policies.
Qualifications:
- Bachelor’s degree in Hospitality Management, Business Administration, or a related field (preferred).
- 5 years of experience in spa or wellness management.
- Proven leadership and team management skills.
- Excellent customer service, communication, and organizational abilities.
- Proficiency in spa management software and Microsoft Office Suite.
- Knowledge of wellness trends and holistic health practices is a plus.
Work Environment:
- Full-time position with flexible hours, including weekends and holidays as needed.
- Fast-paced environment requiring multitasking and prioritization.
Compensation:
- Competitive salary, with performance-based bonuses.
Why Join Us?
Be part of a team that values wellness, excellence, and innovation. At Sensory Sentiments Massage and Wellness Spa, you’ll contribute to creating a memorable experience for our clients while advancing your career in a supportive and luxurious environment.
Application Process:
Ready to lead our spa to new heights? Apply today! Submit your resume and a cover letter detailing your relevant experience.
Job Type: Full-time
Pay: $75,000.00 - $85,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Education:
- Bachelor's (Preferred)
Experience:
- Customer service: 5 years (Preferred)
Ability to Commute:
- Bowie, MD 20716 (Required)
Ability to Relocate:
- Bowie, MD 20716: Relocate before starting work (Required)
Work Location: In person
Salary : $75,000 - $85,000