Demo

Aesthetics Manager

Sentara Health
Center, IN Full Time
POSTED ON 1/29/2025
AVAILABLE BEFORE 2/27/2025
City/State

Charlottesville, VA

Overview

Work Shift

First (Days) (United States of America)

The Sentara Center for Plastic Surgery is now seeking a business-minded Aesthetic Practice Manager II to help grow our Cosmetic and Retail Medicine business in Virginia Beach and Norfolk, VA.

This full-time position, unlike others, is designed to assist in the growth and development of our ever-expanding plastic surgery practices in Hampton Roads.

We are looking for an experienced leader with aesthetics/cosmetic practice leadership.

The Aesthetic or Cosmetic portion of the practice is almost fully driven through patient self-referrals, with services ranging from skin care through surgical care, and thrives on building a repeat customer base to utilize the full range of services.

Qualifications:

  • 5 years as an experienced leader with aesthetics/cosmetic practice leadership.
  • High School or Equivalent required.
  • Sales Expertise – experience and expertise in sales model including ability to train and support clinic staff (front desk staff, surgical schedulers, physicians and APPs)
  • Market intel – network cultivation with competitors and other aesthetic industry experts to stay on top of new services, ability to bundle services, development of competitive edge.
  • Social Media and Marketing SME
  • Ability to cultivate and maintain business relationships
  • Development and Management of Promotional Offerings


Benefits:

Sentara offers an attractive array of full-time benefits to include Medical, Dental, Vision, Paid Time Off, Sick, Tuition Reimbursement, a 401k/403B, 401a, Performance Plus Bonus, Career Advancement Opportunities, Work Perks, and more. PLUS, Sentara just added MORE benefits that support the needs of you and your family. Ask about our Student Debt Program, our additional floating holiday that was added, or our new resources that will help strengthen your financial outlook. We are confident that you will find our new, enhanced benefit package will exceed your expectations!

Our success is supported by a family-friendly culture that encourages community involvement and creates unlimited opportunities for development and growth.

Be a part of an excellent healthcare organization that cares about our People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve!

Keywords: Plastic Surgery, Cosmetic Surgery, Aesthetician, Monster, Talroo-Allied Health, #Indeed

Job Summary

The Practice Manager II partners with clinical leadership in dyad model to ensure the efficient and effective operations of one or more clinics/practices with 11-24 staff members and/or complexity operations score 2 for hospital or office based specialties. Provides overall supervision of staff and oversight of all aspects of operations including customer service, budget, risk management, and compliance with organizational and ambulatory care policies, regulations, and standards of care. Accountable for personally monitoring and engaging team members and other resources to improve financial performance, quality, patient experience, and team member performance.

This specific position, with oversight of the Center for Plastic Surgery at Sentara Princess Anne location, is primarily focused on growing and supporting this aesthetics/cosmetics program requires a different focus, and set of skills, than a traditional practice manager. Priorities include:

  • Social media and Marketing – subject matter expertise and commitment to support daily posting
  • Outreach – ability to cultivate and maintain relationships in the community to build brand and referral base
  • Development and Management of Promotional Offerings – savvy understanding of running promos and analysis on performance
  • Management of Aesthetics staff (RN Injector, Aesthetician with 2 additional FTEs in pro-forma) – quality oversight as well as access point to new training, products, services
  • Sales Expertise – experience and expertise in sales model including ability to train and support clinic staff (front desk staff, surgical schedulers, physicians and APPs)
  • Market intel – network cultivation with competitors and other aesthetic industry experts to stay on top of new services, ability to bundle services, development of competitive edge.


Key Performance Metrics would include: Increased volume and profitability of the aesthetics program (all services offered by RN Injectors and Aestheticians), expansion of aesthetics program to Fort Norfolk location, and cosmetic procedure volume growth (local and anesthesia supported procedures in the office-based procedure suite; laser procedures).

Clinical experience and leadership experience in cosmetic / aesthetic environment preferred. Bachelor's degree preferred.

3 years Supervisory experience is acceptable in lieu of Associate's degree.

Qualifications:

ALD - Associate's Level Degree

Healthcare, Supervisory

Skills

Active Learning, Active Learning, Active Listening, Communication, Complex Problem Solving, Coordination, Critical Thinking, Instructing, Judgment and Decision Making, Leadership, Mathematics, Mgmt of Financial Resources, Mgmt of Material Resources, Mgmt of Staff Resources, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Monitoring, Negotiation, Project Management, Quality Control Analysis, Reading Comprehension, Service Orientation, Social Perceptiveness, Speaking { 3 more}

Sentara Healthcare prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

Per Clinical Laboratory Improvement Amendments (CLIA), some clinical environments require proof of education; these regulations are posted at ecfr.gov for further information. In an effort to expedite this verification requirement, we encourage you to upload your diploma or transcript at time of application.

In support of our mission “to improve health every day,” this is a tobacco-free environment.

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