Demo

Catering Associate/Patient Dining Associate

Sentara Health
Norfolk, VA Full Time
POSTED ON 1/26/2025
AVAILABLE BEFORE 2/23/2025
City/State

Norfolk, VA

Overview

Work Shift

Rotating (United States of America)

Sentara Norfolk General Hospital is hiring a Patient Dining Associate to work full-time, 12-hour shifts.

(Up to $1,500 Sign-on Bonus for qualified candidates)

Work Full-time, 12-hour shifts, from 7 a.m. to 7:30 p.m. including every other weekend.

Job Requirements:

  • Certified Food Handler's Card (as required by local Health Department)
  • Previous Customer Service Experience Preferred
  • High School Diploma or Equivalent; Experience in Lieu of degree/diploma will be accepted


As a Patient Dining Associate, YOU make a big difference in a patient's stay in the hospital.

This position's primary responsibilities are working with patients on food choices and communicating with nurses on potential diet needs. There are a lot of opportunities to grow in this role. If you desire, there are promotional opportunities such as becoming a Cook or a Supervisor. You will find that teamwork is exceptional, with everyone working together to ensure the best care for our patients.

Responsible for patient meal service food on assigned units. Communicates patient food issues/concerns and needs to Food & Nutrition Services and interacts with Nursing regarding patient nutrition needs or requirements. Assist dietitian with monitoring of patients on NPO, clear liquid, and full liquid diets, and records food intake for patients on intake analysis. React accurately and effectively to all changes to ensure efficient timing of services and accuracy of physician's ordered modified diets. Familiar with dietary restrictions on special, modified diets to ensure optimal patient care and satisfaction. Responsible for patient satisfaction on assigned units. Certified Food Service Handler's Card (as required by local Health Department.

Benefits: Sentara offers an attractive array of full-time benefits to include Medical, Dental, Vision, Paid Time Off, Sick, Tuition Reimbursement, a 401k/403B, 401a, Performance Plus Bonus, Career Advancement Opportunities, Work Perks, and more.

Click here to learn more about our employee benefits! 

Our success is supported by a family-friendly culture that encourages community involvement and creates unlimited opportunities for development and growth.

Be a part of an excellent healthcare organization that cares about our People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve!

Click here to learn more about Sentara Norfolk General Hospital!

Keywords: Patient Dining Associate, Patient Dining, Catering, Food Service, Customer Service, Talroo - food service

Job Summary

Responsible for patient meal service food on assigned units. Communicates patient food issues/concerns and needs to Food & Nutrition Services, and interacts with Nursing in regards to patient nutrition needs or requirements. Assist dietitian with monitoring of patients on NPO, clear liquid and full liquid diets and records food intake for patients on intake analysis. React accurately and effectively to all changes to ensure efficient timing of services and accuracy of physician's ordered modified diets. Familiar with dietary restrictions on special, modified diets to ensure optimal patient care and satisfaction. Responsible for patient satisfaction on assigned units.

Experience in Lieu of degree/diploma will be accepted.

Certified Food Service Handler's Card (as required by local Health Department).

Qualifications:

HS - High School Grad or Equivalent

Food Handlers Card - Certification - Food Service Certification

Customer Service

Skills

Communication, Service Orientation

Sentara Healthcare prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

Per Clinical Laboratory Improvement Amendments (CLIA), some clinical environments require proof of education; these regulations are posted at ecfr.gov for further information. In an effort to expedite this verification requirement, we encourage you to upload your diploma or transcript at time of application.

In support of our mission “to improve health every day,” this is a tobacco-free environment.

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