Integrated Nurse Case Manager

Sentara Health Plans is hiring a Nurse Case Manager for the Health Care Services Department.  

This is a remote position however traveling to Nursing Facilities and Members Home is required in Roanoke and surrounding areas  in Virginia.

Key Responsibilities:

• Develop and implement individualized care plans for members to address their physical, behavioral, social, and long-term care needs.
• Perform face-to-face clinical assessments to identify, evaluate, and manage members’ needs.
• Coordinate care for high-risk members, including those with chronic conditions, co-morbidities, or disabilities.
• Manage care to ensure cost-effective and efficient utilization of health benefits, including conducting gap-in-care management for quality programs.
• Facilitate authorizations, referrals, and care plan implementation within benefits and coverage structures.
• Work closely with Medical Directors, Physician Advisors, and Interdisciplinary Teams to present and discuss case management treatment plans.
• Ensure compliance with regulatory, accrediting, and company policies and procedures.
• Assist with problem-solving related to provider, claims, or service issues as needed.

Education:

• Associate or bachelor’s degree in nursing

Certification:

• RN License (Virginia/Compact)

Experience:

• Nursing experience 3 years required.
• Discharge planning experience preferred.
• Managed Care experience preferred.
• Strong knowledge of physical, psychological, socio-cultural, and cognitive patient needs.
• Excellent communication skills, both oral and written, as well as strong problem-solving and analytical skills.
• Ability to work independently and collaboratively in a remote, fast-paced environment.

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