What are the responsibilities and job description for the Patient Care Specialist position at Sentara?
MJMG Blue Ridge in Charlottesville, VA is now hiring an onsite Patient Care Specialist.
The Patient Care Specialists provides non-clinical support within the clinic/practice environment and ensures an exceptional patient experience by performing a variety of complex administrative tasks to support patient care delivery. Schedules appointments or outpatient procedures under general supervision, to include required coordination of referrals, resources, and pre-authorizations as well as communication with the patient and documentation within the appropriate systems. Provides general administrative support for practice operations such as scheduling meetings, preparing correspondence, maintaining notes/minutes/files, responding to telephone and written inquiries from internal and external sources such as patients, providers, insurance companies, etc. Employs a high level of initiative and independent judgment to make decisions about appropriate prioritization and handling/routing of incoming requests and difficult problems.
Education:
- High School Diploma required.
Experience:
- Three (3) years Clerical, Customer Service experience required.
- One year experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third-Party Payers required.
- Experience with Electronic Medical Record systems preferred.
- An Associate's level degree in lieu of the required experience will be considered.
Keywords: Patient Access, Medical Group, Monster, Medical Records, Scheduling, Customer Service, Talroo - Allied
Salary : $1,000 - $1,000,000
