Demo

Equipment Delivery Specialist

Sentido Health
Fort Worth, TX Full Time
POSTED ON 3/30/2025
AVAILABLE BEFORE 4/29/2025

Job Description

Job Description

We are seeking a dependable individual with a reliable vehicle, current registration, and valid vehicle insurance in Texas to join our team. This position involves delivering for Sentido and organizing the warehouse office at our corporate location. The role offers an hourly pay rate of $18 to $21, along with additional benefits, including a gas card, a $250 monthly vehicle allowance, and quarterly sales bonuses of up to $1,000. If you are organized, reliable, and ready to contribute to our team, we encourage you to apply.

Warehouse / Equipment Delivery Specialist

Salary Grade / Level / Family

Full-Time, Hourly / Non-Exempt, Entry Level

Reports To : Sales Director

JOB DESCRIPTION

Summary / Objective

The Warehouse / Equipment Delivery Specialist is responsible for working in collaboration with the area Account Management, Clinical and Patient Care Coordination teams, to provide delivery and educational support to our local patients. In addition to direct patient support, this position will also be responsible for warehouse / supply chain support, inventory management and equipment maintenance processes.

Essential Functions

  • Obtains proper patient delivery and education documentation as required
  • Properly review, research & prioritize delivery orders to make the most effective use of time
  • Documents timely and accurately in all systems and platforms, including Brightree and Ace Transport
  • Serves as a concierge to key accounts, representing Sentido Health
  • Follows specified instructions in the delivery of patient protected health information, sales messages and marketing material
  • Participates in educational meetings and events as directed
  • Function as patient ombudsmen to facilitate timely service to our clients and to provide solutions of any issues or conflict relating to the same
  • Manages area monthly inventory reporting
  • Organizes local warehouse and equipment to maintain compliance within company and accreditation procedures
  • Available for emergency patient deliveries including after-hours or on-call needs

Required skills

  • Experience recognizing the needs and concerns of individuals
  • Effectively communicate orally and in writing
  • Ability to follow verbal and written instruction
  • Professional telephone & email etiquette
  • Able to work in a fast-paced, self-directed environment.
  • Detail oriented with excellent time management skills.
  • Decision-making, problem resolution and creative thinking skills.
  • Responds well to multitasking while providing exceptional customer service, support and responsiveness
  • Should be honest, competitive, energetic, enthusiastic, professional and systematic.
  • Ability to demonstrate and educate patient family members on all necessary equipment
  • Performance Metrics

    Supervisory Responsibility

    None

    Work Environment

    Outside Sales Environment – Extensive walking, standing. Will report to designated office daily.

    Physical Demands

    Some physical demands; should be able to lift and carry up to 50 lbs.

    Position Type / Expected Hours of Work

    This is a full-time position. The days and hours of work are Monday through Friday, 8 : 00 a.m. to 5 p.m. Some after-hours may be required, in a limited capacity.

    Travel

    Remote travel within territory

    Required Education and Experience

    Highschool Diploma or GED

    Other Duties

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

    Salary : $18 - $21

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