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Front Office Receptionist

Sentinel Pointe Retirement Community
Grand Rapids, MI Full Time
POSTED ON 3/24/2025
AVAILABLE BEFORE 5/24/2025

Looking for some extra hours in the evening and weekends to supplement your income? We have the perfect job for you!

We are looking for someone who is friendly and dependable to work during the evening a few days a week and on Sunday at the front desk of an independent senior living community! This is a part-time, Front Office Receptionist role working 2-3 days a week during the week from 4:30p-8p, plus every Sunday from 9a-5p, 1-2 holidays per year, with occasional fill-in availability.

*Flexible Schedule and Work/Life Balance

*Paid Time Off

Come join the Sentinel Pointe Team!

Job Purpose:

The Receptionist provides front desk and reception functions for the community.

Duties and responsibilities:

  • Answers telephones and greets visitors to the community in a professional, friendly and welcoming manner.
  • Interacts with residents and staff in a professional and friendly manner at all times and possesses compassion for seniors when appropriate.
  • Transfers calls and takes messages accurately.
  • Assists with resident activities and/or scheduling transportation for residents.
  • Performs data entry as needed.
  • May sort and distribute incoming mail.
  • Ensures all guests and vendors in the building have signed in.
  • Keeps reception area neat, clean and organized.
  • Assists with marketing and mailings.
  • Assists various departments with office duties as needed.
  • Promotes and maintains positive relationships with co-workers, residents, family members and guests.
  • Follows all OSHA, Fire, Health Department and safety requirements.
  • Other duties as assigned.
  • Position requires sitting, standing and walking, sometimes for extended periods.

Qualifications:

  • One year reception experience.
  • Ability to maintain confidentiality.
  • Excellent customer service skills.
  • Excellent communication skills, both verbal and written.
  • Competent in organization and time management.
  • Must be computer literate.
  • Ability to work well under stress, complete assignments accurately, and work independently.
  • Effectively communicate in English with residents and other employees.
  • Demonstrate desire to be a team player.
  • Regular attendance is required.

Working conditions:

  • May require working with challenging residents.
  • Requires interaction with co-workers, residents, families, and vendors.
  • Occasional weekend, evening, night and holiday work if needed.
  • Possible exposure to communicable diseases and infections.

Physical requirements

  • Walk; sit; stand, sometimes for extended periods of time.
  • Reach with hands and arms.
  • Stoop, kneel, crouch or crawl.
  • Talk and hear.
  • Ability to push, pull or lift: Up to 25 pounds.

Job Type: Part-time

Pay: From $13.50 per hour

Benefits:

  • Paid time off

Schedule:

  • 4 hour shift
  • Day shift
  • Evening shift
  • Every weekend

Application Question(s):

  • What is your availability?

Experience:

  • Administrative Assistants & Receptionists: 1 year (Preferred)

Ability to Commute:

  • Grand Rapids, MI 49546 (Required)

Ability to Relocate:

  • Grand Rapids, MI 49546: Relocate before starting work (Required)

Work Location: In person

Salary : $14

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