Demo

Package Concierge (Schedule: 1pm to 9pm, Sunday and Monday off)

Sentral
Walnut Creek, CA Full Time
POSTED ON 3/31/2025
AVAILABLE BEFORE 4/29/2025

About Sentral

Sentral is a network of communities redefining the way people live. Sentral's mission is to be the leading residential hospitality operator through superior performance, enhanced experience, and a network of connected communities. We take the convenience, connection, and comfort of home to new heights-we call it Home . Our one-of-a-kind communities offer unrivaled locations, innovative tech-enabled services, and premium amenities to enhance everyday life. Sentral lets you live life on your own terms in the heart of the world's best cities : Atlanta, Austin, Chicago, Denver, Los Angeles, Miami, Nashville, Oakland, Philadelphia, Pittsburgh, Portland, San Francisco, San Jose, Santa Monica, Scottsdale, and Seattle, with more coming soon.

Our core values reflect our commitment to our employees, as we are service first in our actions, value thinking like an owner, and continuously strive to make one another better. We strongly believe in continuous personal improvement, career growth and diversity in our workforce. With ongoing learning & development offerings, leadership coaching and mentorship programs, we foster an empowered environment rooted in empathy and growth. Our team members are curious explorers who never stop learning and who strive for great outcomes.

Learn more about us at  www.Sentral.com .

Position Overview and Responsibilities

At Sentral, we are building a team of people-first focused individuals who thrive on going above and beyond. Ideal candidates will exemplify a can-do attitude, a growth mindset, and an entrepreneurial drive. Successful candidates will be proactive, solution-oriented, and have strong ownership of their work. The Package Concierge is essential to supporting our growing need for increased mail and package support at the property level. This role provides five-star guest service by communicating with residents and guests on all of their mail and package needs. This includes, but is not limited to, preparing outgoing mail and packages, receiving, storing and organizing all incoming mail and packages, communicating with residents about their mail and packages and delivering packages directly to residents and guests.

T his is an in-person position located on-site of the property.

Schedule : 1pm to 9pm, Sunday and Monday off

What You'll Do :

  • Prepare outgoing mail and packages
  • Receive, store and organize all incoming mail and package
  • Communicate with residents about their mail and packages and delivering packages directly to residents and guests
  • Prepare shipping documents
  • Distribute mail and packages
  • Receive, process and verify incoming and outgoing mail / package
  • Maintain records of incoming and outgoing mail / packages
  • Perform other related duties and assignments as needed and assigned

Skills and Experience

  • High School diploma or equivalent preferred
  • Experience in Hospitality preferred (hotels and resorts, private luxury clubs, travel management, etc.)
  • Strong customer service track record that demonstrates an ability to make people feel cared for and supported even under stressful circumstances
  • Exceptional interpersonal and self-awareness skills, including active listening skills
  • Proficient with communication technology and quick learner of new software
  • Excellent written and verbal communication skills
  • Demonstrated enthusiasm for creating inclusive and respectful workplaces
  • Unquestioned integrity with the ability to manage confidential information and sensitive situations with the highest level of discretion and judgment
  • Strong attention to detail and excellent organizational skills
  • Strong customer service skills
  • Ability to work with a team
  • Ability to lift up to 50 lbs and stand for the duration of a shift
  • Ability to work a flexible schedule, including evenings and weekends
  • Sentral Benefits

  • Healthcare Coverage : We are committed to providing comprehensive healthcare plans (medical, dental, vision, and other benefit options) to our team members and their families.
  • Time Off : Sentral fosters a flexible work lifestyle by offering paid time off, paid holidays, & volunteer hours to all full-time team members.
  • Matching 401K : To help you reach your savings goals, we offer a 401(k) plan with a match.
  • Career Development : We offer extensive learning and development opportunities to support growth.
  • The following requirements are intended to reflect the expected work environment and physical demands of the role. Candidate must be able to perform the following activities with or without reasonable accommodation to be successful in the role :

  • Stand for the duration of an 8-hour shift
  • Move body in repetitive motions for extended periods of time
  • Work in a space that includes indoor and outdoor spaces, with and without covering
  • Move throughout the property as needed
  • Transport boxes and equipment weighing up to 50 pounds
  • Communicate with other persons in the building
  • Observe details in surrounding areas and on a screen
  • If you require accommodations to the above listed job duties or would like to request accommodations during the interview process, please indicate so on your applications in the "Accommodations" section.

    Sentral is dedicated to creating a diverse and inclusive work environment that champions all backgrounds, identities, and voices. We strive to cultivate a space where our team members feel valued, and our residents feel loved. While there is no exact recipe for ensuring our residents feel loved, we believe a key ingredient is seeking and employing individuals that reflect the uniqueness of our residents.

    As an Equal Opportunity Employer, we do not discriminate based upon actual or perceived race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Package Concierge (Schedule: 1pm to 9pm, Sunday and Monday off)?

    Sign up to receive alerts about other jobs on the Package Concierge (Schedule: 1pm to 9pm, Sunday and Monday off) career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $38,996 - $50,717
    Income Estimation: 
    $45,470 - $60,562
    Income Estimation: 
    $55,050 - $75,698
    Income Estimation: 
    $50,404 - $64,793
    Income Estimation: 
    $39,991 - $52,139
    Income Estimation: 
    $33,380 - $42,539
    Income Estimation: 
    $30,661 - $47,520
    Income Estimation: 
    $30,661 - $47,520
    Income Estimation: 
    $50,653 - $75,276
    Income Estimation: 
    $33,787 - $42,206
    Income Estimation: 
    $50,121 - $66,428
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at Sentral

    Sentral
    Hired Organization Address Pittsburgh, PA Full Time
    About Sentral Sentral is a network of communities redefining the way people live. Sentral’s mission is to be the leading...
    Sentral
    Hired Organization Address Santa Monica, CA Full Time
    About Sentral Sentral is a network of communities redefining the way people live. Sentral's mission is to be the leading...
    Sentral
    Hired Organization Address San Jose, CA Full Time
    About Sentral Sentral is a network of communities redefining the way people live. Sentral’s mission is to be the leading...
    Sentral
    Hired Organization Address Santa Monica, CA Full Time
    About Sentral Sentral is a network of communities redefining the way people live. Sentral’s mission is to be the leading...

    Not the job you're looking for? Here are some other Package Concierge (Schedule: 1pm to 9pm, Sunday and Monday off) jobs in the Walnut Creek, CA area that may be a better fit.

    AI Assistant is available now!

    Feel free to start your new journey!