What are the responsibilities and job description for the Claims Representative Sr - Commercial Lines position at Sentry?
Sentry is looking for a highly experienced claims handler, who'll be responsible for handling litigated and non-litigated claims with complex coverage, liability, and damages issues. You'll participate in settlement negotiations and mediations, actively monitor litigation including depositions, inspections, hearings, settlement conferences, and trials. You'll provide prompt claim investigation, evaluation and settlement or denial of claims with moderate to high complexity. You'll authorize payments in accordance with assigned authority limit and document claim files with all pertinent information and disposition. You must be able to handle difficult interactions with empathy
This position will report to a Sentry office location or has the potential to work remotely from home.
What You'll Do :
As a Senior Claims Representative with Sentry, this position will be assigned to a Regional General Liability / Business Auto team, or a Transportation team. You will provide superior claims handling by conducting prompt claim investigations, which includes evaluating coverage, determining liability, and settlement of damages. In addition, you will :
- Promptly investigate new claims
- Review coverage forms and contracts to interpret applicable coverage then communicate the analysis to our customers
- Evaluate the facts and develop and execute plans to resolve claims
- Review medical documentation to determine the value of bodily injury claims
- Document all decisions, correspondence, reports, and discussions
- Negotiate the settlement of bodily injury and property damage claims with claimants and their legal counsel
- Assign appropriate defense counsel, monitor and approve litigation activities as appropriate
- Control expenses through close monitoring of litigation activities
- Pay claims within assigned authority limits
- Present an overview of specific claims to customers and company associates as appropriate
What it Takes :
What You'll Receive :
At Sentry, your total rewards go beyond competitive compensation. Below are some benefits and perks that you'll receive.
About Sentry :
We take great pride in making Forbes' list of America's Best Midsize Employers. A lot of different factors go into that honor, many of which contribute to your job satisfaction.
Our bright future is built on a long track record of success. We got our start in 1904 and have been helping businesses succeed and protect their futures ever since. Because of the trust placed in us, we're one of the largest and financially strongest mutual insurance companies in the United States. We're rated A by A.M. Best, the industry's leading rating authority.
Our headquarters is in Stevens Point, Wisconsin, with offices located throughout the United States. From sales to claims, and information technology to marketing, we enjoy a rewarding and challenging work environment with opportunities for ongoing professional development and growth.
Get ready to own your future at Sentry. Opportunities await!
Joe Larsen
Talent Acquisition Specialist
Joe.larsen@sentry.com
Equal Employment Opportunity
Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.
