What are the responsibilities and job description for the Claims Tech I position at Sentry?
We’re a people-focused business. And we take pride in ourselves on the promise to deliver efficient and effective results to our customers. With talent like yours we can build a stable team within claims to drive our success. Do you think you could fit as a Claims Tech?
This role will report to our Davenport, IA office.
What You'll Do
Our Claims Technicians provide technical support to claims representatives on a variety of tasks such as claims forms completion, processing of claims payments and entering data into claims files and systems. In addition, you’ll:
At Sentry, your total rewards go beyond competitive compensation. Below are some benefits and perks that you’ll receive.
We take great pride in making Forbes’ list of America’s Best Midsize Employers. A lot of different factors go into that honor, many of which contribute to your job satisfaction.
Our bright future is built on a long track record of success. We got our start in 1904 and have been helping businesses succeed and protect their futures ever since. Because of the trust placed in us, we’re one of the largest and financially strongest mutual insurance companies in the United States. We’re rated A by A.M. Best, the industry's leading rating authority.
Our headquarters is in Stevens Point, Wisconsin, with offices located throughout the United States. From sales to claims, and information technology to marketing, we enjoy a rewarding and challenging work environment with opportunities for ongoing professional development and growth.
Get ready to own your future at Sentry. Opportunities await!
Talent Acquisition Specialist
Chelsea Walmer
Equal Employment Opportunity
Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.
This role will report to our Davenport, IA office.
What You'll Do
Our Claims Technicians provide technical support to claims representatives on a variety of tasks such as claims forms completion, processing of claims payments and entering data into claims files and systems. In addition, you’ll:
- Complete tasks as presented to you by the claim representatives or claims manager
- Prepare forms and claim materials for processing and enter data into automated system
- Process claims checks, verifying for accuracy in amounts and release for mailing
- Document all activities in the claim file
- Receive and make outgoing phone calls. Contacts may include claimants, medical providers, state agencies, and internal claim and medical review staff.
- Clerical skills including keyboarding, filing, and experience with computers
- Proficient in Microsoft Office Products beneficial
- Associates degree or equivalent work experience
- Ability to work within time deadlines, maintain confidentiality, and work with detail and accuracy
- Strong human relation, communication, and organizational skills desired
- Ability to adapt to frequent changes in workflow and regulations
At Sentry, your total rewards go beyond competitive compensation. Below are some benefits and perks that you’ll receive.
- Sentry is happy to offer flexibility through a scheduled Hybrid work model. Thursday and Friday work from home if you choose to, Monday through Wednesday you’ll work in office.
- As a Sentry associate, you will have an in-office workspace and materials for your home office. In addition to the laptop, you will receive prior to your start, Sentry will provide equipment for your home office.
- Meal Subsidy available for associates who report to an office.
- 401(K) plan with a dollar-for-dollar match on your first eight percent, plus immediate vesting to help strengthen your financial future.
- Continue your education and career development through Sentry University (SentryU) and utilize our Tuition Reimbursement program
- Generous Paid-Time Off plan for you to enjoy time out of the office as well as Volunteer-Time off
- Group Medical, Dental, Vision, Life insurance, Parental leave, and our Health and Wellness benefits to encourage a healthy lifestyle.
- Well-being and Employee Assistance programs
- Sentry Foundation gift matching program to encourage charitable giving.
We take great pride in making Forbes’ list of America’s Best Midsize Employers. A lot of different factors go into that honor, many of which contribute to your job satisfaction.
Our bright future is built on a long track record of success. We got our start in 1904 and have been helping businesses succeed and protect their futures ever since. Because of the trust placed in us, we’re one of the largest and financially strongest mutual insurance companies in the United States. We’re rated A by A.M. Best, the industry's leading rating authority.
Our headquarters is in Stevens Point, Wisconsin, with offices located throughout the United States. From sales to claims, and information technology to marketing, we enjoy a rewarding and challenging work environment with opportunities for ongoing professional development and growth.
Get ready to own your future at Sentry. Opportunities await!
Talent Acquisition Specialist
Chelsea Walmer
Equal Employment Opportunity
Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.
