What are the responsibilities and job description for the Banquet Manager- SentryWorld position at SentryWorld?
Do you want to join and lead an experienced events team at a destination venue in Central Wisconsin? SentryWorld is currently seeking a Banquet Manager to lead our team. We are proud to host events both large and small, including social celebrations, corporate meetings and retreats, and golf outings, all held at our state-of-the-art facilities here in Stevens Point, WI.
What You’ll Do
As our Banquet Manager, you will be responsible for leading, managing, motivating and directing the Banquet Operations Team to ensure the delivery of a world class experience to all clients and guests. In addition, you’ll :
- Manage front-of-house event operational execution, including establishing and maintaining policies and procedures in alignment with service standards to ensure customer satisfaction and cost management
- Develop and execute short-term and long-term business plans for banquets departments ensuring staffing, inventory, and budgets align with contracted events. Collaborate with internal partners to plan and organize yearly banquet menus
- Provide clear and timely communication of Banquet Event Order (BEO) and collaborate with internal partners to ensure all events are executed according to service standards and guest expectations, including incorporating any special requests.
- Ensure the proper execution of all Banquet functions per BEO, including meeting all client and contractual expectations, overseeing room set-up / breakdown, and ensuring proper staffing for each function.
- Review and approve all event portfolios ensuring events are properly billed and reconciled on a timely basis. Conduct research (i.e. reviews contract provisions, email communication, etc.) on all billing issues and use appropriate judgement and discretion to approve discounts or adjustments. Collaborate with senior leadership on matters of significance.
- Coordinate and lead weekly BEO meetings conducting oversight, review, and approvals on all BEO’s to ensure accurate pricing has been quoted, paperwork is collected and filed appropriately.
- Administer human resource-related activities including hiring, training, scheduling and completing timely performance and salary review. Ensure all subordinates adhere to human resources policies and practices and the Hospitality Credo & Service Standards
What it Takes
What You’ll Receive
We offer an outstanding array of benefits for our associates including :
Who You’ll Want to Contact :
Associate Talent Acquisition Specialist
Esbeidy.Guevara@sentry.com
Esbeidy Guevara
Equal Employment Opportunity
Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.
