What are the responsibilities and job description for the Director, Asset Protection position at Sephora?
Job Type : Full TimeFunction : Asset ProtectionAddress : 160 Bloor Street East, 11th Floor, Toronto, ONWorking Model : HybridAt Sephora Canada, we’re passionate about finding and sharing beauty in the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find beauty in our communities, in our differences, our experiences, and in the spirit of our employees.ABOUT THE ROLE : The Director, Asset Protection will be responsible for leading Sephora’s Asset Protection team that supports Sephora stores throughout Canada. This leader will develop innovative programs to minimize shrink, theft, and fraud. They will be responsible for safeguarding Sephora’s assets, ensuring the safety of our employees and clients while continuing to deliver a world-class client experience. The Director will also expand the function to encompass risk management strategies, focusing on identifying, evaluating, and mitigating a broad range of risks impacting the organization. This role requires close collaboration with store leadership, cross-functional teams, and crime deterrent task forces to set a vision and strategy for reducing financial and reputational risks.WHAT YOU'LL DO : Develop and implement comprehensive loss prevention and risk management strategies and programs.Conduct regular risk assessments and audits to identify potential security vulnerabilities, operational risks, and compliance gaps, ensuring timely mitigation efforts.Oversee all security operations, including physical security, surveillance systems, and emergency response protocols.Closely manage and mitigate all P&L financial impacts related to shrink and formulate action plans and strategies to achieve company budget targets.Lead and implement both short-term solutions and multi-year strategies to ensure the protection of company assets, including properties, inventory, and data.Design and execute Asset Protection programs to reduce shrinkage, theft, and fraud; partner with cross-functional teams across the company to formulate, implement, and measure all initiatives.Integrate risk management practices into all Asset Protection programs, prioritizing the safety of employees and clients while protecting the organization’s reputation.Ensure compliance with all local, state, and federal regulations related to security and loss prevention.Understand investigation, policy violation, and compliance trends to identify opportunity areas and develop action plans.Regularly assess and recommend improvements to company policies and procedures impacting Asset Protection.Analyze financial performance and KPIs related to security and Asset Protection initiatives to inform strategy.Stay abreast of industry trends and emerging threats, recommending and implementing innovative solutions through technology, programs, training, and policies.Partner with federal, state, and local law enforcement agencies to develop and support key partnerships aimed at solving and mitigating macro industry trends.Regularly share progress and insights with executive leadership on both financial performance, security initiatives, and risk management progress.WHAT YOU’LL BRING : Bachelor’s degree in Criminal Justice, Business Administration, or a related field.10 years of experience in loss prevention, risk management, retail operations, store leadership, or a relevant field.3-5 years of experience leading a large, market-based employee population.Demonstrated success leading a large market-based employee population and gaining support for company-wide initiatives through influencing, inspiring, and motivating new behaviors.Proven track record of being an inspiring leader known for attracting, developing, and supporting a high-performing team.Understanding of general retail and Loss Prevention operations, shrink levers, and P&L management.Proven ability to build collaborative relationships with stakeholders across all levels of the organization to influence and execute strategies.Excellent negotiation, interpersonal, and communication skills, with a commitment to excellent customer service.Strategic and continuous improvement mindset, with a passion for problem-solving.Ability to work effectively and cultivate strong relationships across all levels of the organization.Availability outside of typical business hours as critical emergencies arise.French speaking is a strong asset.Certifications such as Certified Protection Professional (CPP) or Certified Forensic Interviewer (CFI) or Associate in Risk Management (ARM) are a plus.Working Conditions : 50%-75% travel required.WHY YOU'LL LOVE WORKING HERE : You’ll be part of a unique culture and family of passionate and inspiring individuals.You’ll work alongside the best talent in the industry – people you’ll be proud to work with.You’ll have access to the global community of luxury group LVMH (Louis Vuitton Moët Hennessy) for endless career opportunities.You'll have the opportunity to support causes through our Gift of Giving Program (matched donations through Benevity), donations of funds for volunteer time and offering and much more.Benefits you can mix and match, depending on your needs.Employee Assistance Program services for those times you need extra support.Access to our Well-BeingSephora program to support your mental, financial, physical, and social well-being.Holidays, time off, Summer Friday hours and flexibility to support work-life balance.And of course, there’s our incredible swag – free product gifts throughout the year and tons of discounts with our brand partners.Sephora Canada strongly believes in equal opportunity when it comes to employment and advancement. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can belong, grow, and build a beautiful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and / or any other diversity dimensions. Requests for accommodation due to a disability (visible or otherwise), other protected characteristics or other reasonable circumstances can be made at any stage of the recruitment process and during employment by contacting our People team.#J-18808-Ljbffr
