What are the responsibilities and job description for the Loss Prevention Investigator - Weekend Day Shift position at Sephora?
Hourly/Salaried: Hourly (Non-Exempt)
Full Time/Part Time: Full Time
Position Type: Regular
Hours: Fri-Sun 6am-5:30pm
This position is based within a Sephora distribution Center, and is responsible for the detection, apprehension, or deterrence of Employee and third party activity that would otherwise result in a loss to company assets. Logistics LP Agents assist in promoting and monitoring compliance to company policies and procedures related to theft prevention, safety and inventory control while maintaining a professional attitude with sincerity and integrity. Further promotes awareness and training within various areas of operational execution.
JOB RESPONSIBILITIES
- Identify and report, to direct supervisor, theft or company policy violations committed by employees.
- Identify, observe, and apprehend or deter individual(s) for committing external theft.
- Review exception reports and inventory reporting in assigned distribution center to detect internal/external dishonest activity. Assist with internal investigations and interviews.
- Understand and maintain strict compliance with the law and Sephora policies concerning investigations, apprehensions, search and seizure and the preservation of evidence.
- Work physical surveillance on the production floor and other areas of company property, as well as through the building’s CCTV system.
- Effectively perform job functions while working independently.
- Testify in court concerning any case, criminal or civil wherein the company is a party in interest.
- Participate in the inventory process as well as any applicable shrink reduction plans.
- Participate in the training of warehouse associates both individually and within meeting or group settings.
- Maintain Loss Prevention awareness and promote available resources (iCARE).
- Perform checklists and audits and communicate findings with leadership and supervisor.
- Complete all Sephora Loss Prevention training requirements.
- Develop and maintain a professional relationship with all warehouse personnel, Loss Prevention personnel, guard staff, local law enforcement agencies and other retailers.
- Serve as a trainer and mentor for new and existing Agents, as well as Security Guard staff.
- Review and approve Security Guard staff schedules within assigned distribution center.
Knowledge and skills required:
- Strong written, verbal, interviewing, listening and interpersonal communications skills.
- Intermediate computer skills.
- Ability to make appropriate quick decisions in potentially stressful situations.
- Aptitude to de-escalate volatile and possibly dangerous situations.
- Capacity to work well without direct supervision.
- Able to maintain confidentiality while working with sensitive and privileged information.
Experience Desired:
- Minimum of 2 years of Loss Prevention experience in a retail environment, preferably some experience within Supply Chain.
Minimum Education Level:
- High School graduate or equivalent.
Starting base pay is $23.00 - $24.60/hr in addition to a $4/hour shift differential. Sephora will consider for employment all qualified applicants, including those with a criminal history, consistent with applicable laws and “fair chance” ordinances. If you have a disability and need assistance in the application or interview process, please speak with your recruiter.
Job Type: Full-time
Pay: $23.00 - $24.60 per hour
Schedule:
- Day shift
- Weekends only
Ability to Relocate:
- Belcamp, MD 21017: Relocate before starting work (Required)
Work Location: In person
Salary : $23 - $25
