What are the responsibilities and job description for the Client Experience Advocate position at Sepire?
About Sepire
At Sepire, we specialize in providing complex, compliance-driven solutions for our clients. Our team focuses on delivering automation solutions in a highly secure environment, utilizing multiple channel communications services.
Job Overview
This full-time Client Experience Advocate role is located in Willowbrook, IL. The successful candidate will be responsible for managing daily program work and ad-hoc special projects for omni-channel communications delivery.
Responsibilities
- Manage daily program work and ad-hoc special projects for omni-channel communications delivery.
- Develop and maintain relationships with clients, ensuring timely and quality delivery.
- Communicate project status and represent the company with professionalism and diligence.
- Collaborate with team members to develop standardized checklists for recurring tasks and implementations.
Qualifications
- Excellent project management experience.
- Familiarity with mailing and shipping standards.
- Bachelor's degree in a relevant field or equivalent combination of education, certification, and work experience.
- Some variable data experience preferred.
