Technical Sales Account Manager

POSITION PURPOSE:
Join the dynamic team at Septimatech Group Inc. as a Sales Account Manager and take your career to the next level! In this exciting role, you’ll have the opportunity to build and nurture relationships with both existing and new customers, driving revenue growth and surpassing your sales targets. With a designated sales territory, you’ll be empowered to manage your own pipeline, ensuring precise tracking and forecasting while turning opportunities into long-term partnerships. You’ll also play a crucial role in generating and qualifying inbound and outbound leads, guiding prospects through to purchase. If you’re passionate about achieving success, this is your chance to align your personal goals with a leading company’s vision—making a direct impact on both your future and the company’s success.

WHAT YOU WILL DO:

• Develop and nurture potential customer leads in the company CRM through various channels, including tradeshows, customer visits, online research, website inquiries, referrals, cold calls, and other sources to maximize sales revenue.
• Qualify leads and inquiries by engaging in solution-focused conversations, ensuring customers are matched with the most suitable Septimatech product solutions.
• Prepare Requests for Quotations (RFQs) by assessing customer needs and aligning them with appropriate company products.
• Travel to customer plant sites or offices to build and strengthen relationships.
• Present proposals, follow up on quotations, address both business and technical objections, and resolve concerns to convert quotes into successful orders. Evaluate and negotiate projects to ensure profitable growth.
• Develop industry alliances and agent networks to support the expansion of territory and customer base.
• Maintain a steady flow of leads and opportunities to meet sales targets by effectively managing sales pipeline stages in the company CRM.
• Prepare and submit monthly sales pipeline reports utilizing accurate and up-to-date information within the CRM, including revenue forecasts, for review with the Sales Leader to evaluate progress toward sales goals and assist with operations planning.
• Manage customer accounts to generate new leads at other facilities, increase the penetration of Septimatech solutions, and stay updated on new products, services, and competitor activities.
• Strengthen customer relationships through regular communication and provide support for collection efforts when necessary.
• Promptly address quality issues and customer concerns to ensure satisfaction.
• Ensure clear communication of customer requirements, deliverables, and necessary information in quotes and purchase orders to support accurate design and manufacturing processes.
• Perform additional tasks as needed to support team goals and company objectives.

WHAT WE ARE LOOKING FOR:

• A minimum of 5 years of experience in B2B sales account management, preferably within the industrial products industry.
• Completion of a 3-year Business Administration program or a higher-level education from an accredited institution.
• Possession of a valid passport and eligibility to travel internationally without restrictions, including the ability to meet visa and work authorization requirements for all relevant countries.
• Willingness to travel frequently, with trips lasting up to 14 days per month, sometimes on short notice.
• A valid G-Class driver’s license is required.
• Highly self-motivated with the ability to work independently.
• Strong decision-making and negotiation abilities and sound judgment.
• Solid mechanical aptitude and the ability to apply mathematical reasoning.
• Excellent verbal and written communication skills.
• Strong listening skills with the ability to fully understand customer needs.
• Ability to conceptualize and propose solutions even without physical samples or drawings.
• Creative and open-minded, with the ability to develop innovative ideas and solutions.

WHAT WE OFFER:

• Competitive salary
• Company events
• Employee wellness programs
• Casual dress code
• Flexible schedule
• Profit-sharing
• Employee involvement in company teams (Social Committee, JHSC, etc.)
• Training and development opportunities
• Tuition reimbursement options

OUR COMPANY:

Septimatech Group Inc. was founded over 30 years ago in Waterloo, Ontario. Septima is derived from the Latin word for seven, representing our seven founding employees. Septimatech, pronounced Sep-TEAM-a-tek, places the emphasis on team, which is the heart of our company. Our people champion continuous improvements for our customers because we are passionate about innovation and delivering outstanding customer service.

Our seven guiding principles, values and beliefs are the foundation of our company (Be Committed to the Customer, Deliver Superior Quality, Act with Trust and Honesty, Do Business with Class, and Dignity, Cooperate and Share Responsibility, Communicate Openly with Others, Take Leadership and Share the Excitement of Being Part of Septimatech).

Septimatech delivers custom productivity improvement solutions for packaging lines and machines worldwide. We manufacture innovative, precision engineered solutions that provide repeatable, accurate adjustment for intuitive setup, operations, and maintenance. Septimatech has had experiences of working with more than 2800 types of packaging machines in personal care, home and fabric care, beverage, pharmaceutical and chemical industries. We are experts in overcoming challenges that threaten up-time, throughput, product handling and overall line performance.

We offer a collaborative, friendly, supportive work environment where you’ll feel like part of the team. In our fast-paced customer-driven setting, you will be surrounded by motivated colleagues who are committed to Customer success. .

Septimatech is committed to promoting accessible recruitment as outlined in the Accessibility for Ontarians with Disabilities Act. Septimatech will attempt to accommodate persons with a disability in an appropriate and effective manner throughout all stages of the recruitment process. We would ask that those who require assistance to notify our office as soon as possible if accommodation is necessary.

Job Type: Full-time

Pay: $65,551.00 - $90,000.00 per year

Benefits:

• Paid time off
• Tuition reimbursement

Compensation Package:

• Commission pay

Schedule:

• Day shift

Education:

• Associate (Required)

Experience:

• B2B sales account management: 5 years (Required)

License/Certification:

• Passport and eligibility to travel without restrictions (Required)
• Driver's License (Required)

Willingness to travel:

• 50% (Required)

Work Location: Remote

Salary : $65,551 - $90,000