What are the responsibilities and job description for the Manager, Sales Operations position at Sequel Medical Technology?
About Sequel
Sequel Med Tech is an early-stage company developing the next generation of precision drug delivery devices.
Job Overview
The Manager, Sales Operations will serve as a vital support role within the Sales Operations team, working closely with the Director of Sales Operations to execute strategies, maintain data integrity, and optimize sales processes. This role will manage the day-to-day operations of sales tools, data analysis, and reporting, ensuring that sales teams are equipped with the resources and insights they need to achieve their goals. The ideal candidate is detail-oriented, data-driven, and skilled at cross-functional collaboration.
Job Responsibilities and Essential Duties
Data Reporting and Interpretation:
Environmental/Safety/Physical Work Conditions
Sequel Med Tech is an early-stage company developing the next generation of precision drug delivery devices.
Job Overview
The Manager, Sales Operations will serve as a vital support role within the Sales Operations team, working closely with the Director of Sales Operations to execute strategies, maintain data integrity, and optimize sales processes. This role will manage the day-to-day operations of sales tools, data analysis, and reporting, ensuring that sales teams are equipped with the resources and insights they need to achieve their goals. The ideal candidate is detail-oriented, data-driven, and skilled at cross-functional collaboration.
Job Responsibilities and Essential Duties
Data Reporting and Interpretation:
- Work with Sales Operations leadership to prepare and distribute regular reports and dashboards on key sales metrics, pipeline performance, and HCP targeting outcomes.
- Analyze data to identify trends, insights, and opportunities, providing actionable recommendations to Sales leadership.
- Support the Director, Sales Operations in evaluating payer contracts and reimbursement trends, contributing to the analysis of market access performance.
- Support the maintenance of the healthcare provider (HCP) database to ensure data accuracy, completeness, and alignment with territory alignments.
- Collaborate with IT and analytics teams to enforce data governance standards and address any data quality issues.
- Work with the Sales Operations leadership to identify and implement process improvements that enhance sales efficiency and effectiveness.
- Manage day-to-day administration of sales tools and systems, including user support, troubleshooting, and updates.
- Assist in monitoring pipeline funnel health and provide insights to ensure alignment with strategic goals.
- Oversee adoption and utilization of sales tools by the field team, providing training and support to maximize efficiency.
- Conduct regular evaluations of tools and processes, recommending improvements to enhance team performance.
- Serve as a liaison between Field Sales teams and Sales Operations leadership, addressing questions, gathering feedback, and providing solutions.
- Partner with cross-functional teams, including Clinical Operations and Market Access, to support alignment and operational success.
- Assist the Director, Sales Operations in managing projects, tracking progress, and ensuring deliverables are met on time and within scope.
- Bachelor’s degree in computer science, Information Systems, business Administration, or a related field, or equivalent work experience.
- 3 years of experience in sales operations, data analysis or CRM management
- Experience in Sales Data. Proficiency in CRM platforms (e.g., Salesforce), analytics tools (e.g. Tableau, Power BI) and data interpretation/visualization preferred in a medical device, pharmaceutical or healthcare industry.
- Collaboration: Demonstrated cross-functional collaboration across teams or projects.
- Market Research & Intelligence: Strong background in competitive intelligence, market access, and managed care market trends.
- Quantitative Analysis: Strong skills in performing quantitative analysis and interpreting data to support decision making
- Communication & Presentation: Ability to translate complex data insights into clear, actionable insights for various levels of stakeholders.
Environmental/Safety/Physical Work Conditions
- Ensures environmental consciousness and safe practices are exhibited in decisions
- Use of computer and telephone equipment and other related office accessories/devices to complete assignments
- May work extended hours during peak business cycles
- Physical requirements such as lifting specific weights
- Some travelling is expected
