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Key Account Manager, Oncology/Hematology - Northeast

SERB Pharmaceuticals
Boston, MA Full Time
POSTED ON 4/17/2025
AVAILABLE BEFORE 5/16/2025

Broad Overview:

The Key Account Manager will be responsible for promoting SERB’s products and for increasing the use of SERB’s products (Oncology) for indications consistent with labelling within assigned territory. Must sell and differentiate the value of SERB’s products to customer groups and individual decision makers.


This position will oversee the existing Northeast Territory consisting of NY, MA, VT, CT, MA. Subject to change.


This position will work closely with internal functions such as Inside Sales, Marketing, HR, Training and Sales Operations. Externally, the Key Account Manager will maintain relationships with Customers, CSO Leadership and Vendors.



As the Key Account Manager, some of your responsibilities will include:

  • Ensure effective execution of SERB’s strategies and tactics within assigned geographic area
  • Develop effective business plans to execute selling strategies that are consistent with corporate brand and marketing plans and are tailored to geography and customer context
  • Review and analyze market/customer data to support and execute strategic planning
  • Identify key decision makers for the use of our products and conduct customer meetings within assigned territory
  • Maintain current CRM records
  • Achieve sales goals for all promoted products
  • Foster commitment to SERB and our products
  • Educate HCPs on the correct use of our products in the disease in which they are approved
  • Optimize time and efficiency within a large geographic area to maximize impact and results
  • Utilize resources for greatest sales impact
  • Review and analyze data/systems/processes to identify and create business opportunities and to improve tactical implementation of strategic goals
  • Comply with SERB’s code of conduct and policy guidelines
  • Demonstrate in words and actions the values of SERB
  • This is a customer facing position with the expectation that you will be traveling to hospitals in your territory and to various onsite company meetings
  • Comply with all hospital credentialing requirements


The above duties and responsibilities are not an exhaustive list, and you may be required to undertake any other reasonable duties compatible with your experience and competencies. This description may be varied from time to time to reflect changing business requirements.


To be successful in this role, you should demonstrate:

  • Outstanding interpersonal consultative skills
  • Excellent presentation/platform skills
  • Ability to identify decision makers and influence decisions
  • Strong business & financial acumen and analytical capabilities
  • Ability to manage and prioritize workload, multi-task and manage a diverse mix of issues, responsibilities and challenges.
  • Ability to creatively address problems in an organized systematic way
  • Willingness and ability to work within and outside of traditional business hours


Company Benefits:

  • Vacation, Personal, Sick Time
  • Medical, Dental, Vision and other Voluntary benefits
  • Paid Parental Leave
  • Tuition Assistance
  • Discretionary Bonus Plan
  • Competitive 401(k)

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