What are the responsibilities and job description for the SEA04 Data Analyst position at Serco North America?
This position is contingent upon your ability to maintain your active Secret level clearance.
Serco’s Naval Acquisition and Sustainment Operation is part of our high-performing Maritime, Engineering, Technology, and Sustainment Business Unit which provides critical services to nearly all U.S. Navy surface ships, submarines and craft and is achieving truly impactful outcomes. Serco has over 9,000 people in North America, with operations across the U.S. and Canada. We are committed to forming long-term partnerships and supporting Federal and State government customers to achieve their mission.
In this role, you will:
- Manipulate data to fix or remove incorrect, corrupt, incorrectly formatted, duplicate, or incomplete data within a dataset.
- Gather and analyze technical information from various sources and create EXCEL/ SQL queries to retrieve specific information and parameters from database(s).
- Apply data mining techniques to large data sets to identify patterns, relationships and behaviors.
- Analyze, interpret and draw conclusions from data, and identify problems, solutions and opportunities using the analysis.
- Create and deliver graphical representations to best display information and convey concepts, to include but not limited to compelling interactive briefings, reports, and dashboards via Microsoft Teams (Flank Speed) or a NNPI approved, compatible platform.
- Interpret and analyze data, behaviors and processes, trends and situations and recommended solutions. Understands and articulates root causes.
- Ensures analytics are usable, actionable, and valuable for today and predictive of the future.
- Define Key Performance Indices (KPIs) and metrics for measuring success. Tracks metrics to target vs goal, tying back derived data insights to big picture strategy.
- Assists with drafting reports of findings along with related documentation for higher level review.
- Performs a variety of tasks.
- Bachelor's degree in Statistics, Mathematics, Computer Science, Information Systems, Management, or a specialized degree in Business Analytics or Data Analytics with 5 year’s experience compiling, maintaining, verifying and interpreting data in accordance with plans developed by others.
- An active Secret Clearance is required prior to employment.
- Department of Defense and/or Department of the Navy experience, and familiarity with common data analyst tools and systems such as Tableau, Power BI, Python and R.
- Experience performing trend analyses of data in order to identify any potential technical and management problems.
- Has knowledge of commonly-used concepts, practices, and procedures within the data analytics field.
- Works under general supervision. Typically reports to a supervisor or manager.
- Travel may be required up to 10%
- Relies on experience and judgment to plan and accomplish goals.
- A certain degree of creativity and latitude is expected.
In compliance with state and local laws regarding pay transparency, the salary for this role is $86,539.09 to $140,624.86 however, Serco considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills.
Meet Your Recruiter
Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000 employees strive to make an impact every day across 100 sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.
To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.
Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Salary : $86,539 - $140,625
