What are the responsibilities and job description for the Experienced - Compliance and Quality Assurance (QA) position at SERENDIPITY HOME HEALTHCARE INC.?
About Us:
Serendipity Home Healthcare is a leading provider of compassionate, high-quality home health services. We are dedicated to enhancing the well-being of our clients through professional and personalized care. We are seeking a Team Lead - Compliance and QA to oversee a small team and ensure our agency meets all regulatory and quality standards.
Job Description:
The position will be responsible for leading a small team of Compliance and QA specialists. This role requires effective leadership, strong organizational skills, and a thorough understanding of healthcare regulations and quality management practices. The Team Lead will coordinate compliance activities, implement quality assurance protocols, and ensure consistent adherence to policies and regulations.
Key Responsibilities:
- Lead and manage a team of two Compliance and QA staff members.
- Assign tasks, monitor progress, and ensure team members meet performance expectations.
- Foster a positive and collaborative team environment, promoting accountability and professional development.
- Oversee compliance with federal, state, and local healthcare regulations, including HIPAA, CMS, IDPH, IDOA, DHS, DFS and general home healthcare standards.
- Conduct internal audits and ensure the team performs compliance checks accurately and efficiently.
- Develop, implement, and maintain compliance policies and procedures.
- Lead quality assurance initiatives to maintain high standards of patient care.
- Conduct quality audits, analyze findings, and guide the team on corrective actions.
- Implement improvements based on audit results and compliance reviews.
- Train and mentor team members on compliance protocols and QA best practices.
- Conduct regular team meetings to discuss updates, challenges, and progress.
- Ensure continuous education on regulatory changes and quality management.
- Prepare comprehensive compliance and quality reports for internal and external stakeholders.
- Maintain accurate records of audits, corrective actions, and staff training.
- Ensure team members maintain thorough documentation of all compliance activities.
Qualifications:
Education:
- Bachelor’s degree in Healthcare Administration, Nursing, Public Health, or a related field.
Experience:
- Minimum of 3 years in compliance and quality assurance, preferably in a home healthcare setting.
- Previous experience in a supervisory or team lead role is preferred.
- Proven ability to manage small teams and coordinate compliance activities.
- Experience in home healthcare compliance is highly desirable.
Skills:
- Strong leadership and team management abilities.
- Excellent communication and interpersonal skills.
- Attention to detail and strong problem-solving skills.
- Proficiency with healthcare compliance software and documentation systems.
- Ability to work independently and as part of a team.
Job Type: Full-time
Pay: $57,000.00 - $61,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to Commute:
- Skokie, IL 60076 (Required)
Ability to Relocate:
- Skokie, IL 60076: Relocate before starting work (Required)
Work Location: In person
Salary : $57,000 - $61,000