What are the responsibilities and job description for the Experience Coordinator position at Serendipity Labs?
Company Description
Serendipity Labs provides independent workers and mobile professionals with flexible options to work the way they want and need, enhancing innovation and productivity. We create premium, members-only workplaces with high-performance meeting facilities at corporate standards. Our mission is to build a network of inspirational workplaces to improve the quality of work-life for our members and their guests through company-owned, franchised, and managed locations. Hours: M-F 9:00am-2:00pm (may vary by event schedule).
Role Description
This is a part-time on-site role for an Experience Coordinator located in St. Louis, MO. The Experience Coordinator will manage day-to-day operations at the lab, including ensuring high service standards for members, coordinating events and meetings, and managing the reception area. Additional responsibilities include handling member inquiries, conducting tours for potential members, and supporting the overall community experience.
Qualifications
- Customer Service and Hospitality skills
- Event Coordination and Planning skills
- Administrative and Reception skills
- Excellent Communication and Interpersonal skills
- Proficiency in Microsoft Office Suite and CRM software
- Ability to multitask and prioritize tasks efficiently
- Previous experience in coworking or hospitality industry is a plus
- High School Diploma or GED; Associate's or Bachelor's degree preferred
