What are the responsibilities and job description for the Outpatient Treatment Coach position at Serenity Healthcare?
TMS Tech (Outpatient Treatment Coach)
At Serenity Healthcare, we specialize in offering alternative treatments & services like TMS, Ketamine, ADHD testing, Med – management, and more. These treatments are offered in a non-traditional healthcare setting, reminiscent of a spa. We are looking for (TMS techs) that have a customer-centric mindset and focused on helping patients achieve mental wellness.
Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.
How Serenity Differs
- No healthcare experience required
- Paid training/certification in TMS therapy
- 90% of your insurance premium paid by Serenity
- 10 PTO days/10 Major Holidays off
Responsibilities
- Prepare and administer TMS treatments
- Monitor and support patients during treatment – focusing on goal setting, journaling exercises, addressing concerns, etc.
- Collaborate with clinical team to optimize patient outcomes
- Ensure a clean and organized treatment environment
Ideal Candidate
- High School Diploma
- High level of emotional intelligence, understanding and responding to patients' needs with empathy and compassion
- 1-2 years of full-time work experience in a customer-centric environment
- Ability to explain procedures to patients and provide reassurance and support throughout treatments
- Genuine drive in making a difference
About
Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.
Learn More About Us
About Serenity Healthcare
Serenity’s Provided Services
Meet our Patients
