What are the responsibilities and job description for the BRANCH MANAGER position at Serenity Home Healthcare Inc?
Serenity Home Healthcare, Inc.
The Branch Manager is an expert in the administration of home care agencies and has an in-depth understanding of the laws and regulations of caregiving. This role is responsible for the management and direction of a growing branch of Serenity.
Responsibilities
- Oversees the payment of rent, purchasing of supplies and maintenance of the office
- Administer the upkeep and time-keeping of the company car
- Manages the upkeep of relevant business licenses
- Responsible for the managing of personnel, including performance management, recruitment, onboarding, training, dismissal
- Compiles weekly and monthly reports on key performance indicators to be submitted to the administrative managers
- Resolves escalated client and caregiver complaints as needed
- Ensures that utilization hours of insurances are maximized
- Corresponds with case managers on the decline of services and care plan deviations.
- Assists in the staffing of remote or special case clients
- Trains and supervises client coordinators, offering continual training
- Receives on-call messages and redirects as need be
- Assist with the posting and monitoring of open visits
- Provides oversight to ensure the branch is operating in compliance with all company and contractual requirements
- Maintains positive relationships with case managers to build and maintain client base
- Advertises , markets , and promotes growth campaigns to offer services to local healthcare organizations
- Implements and interprets service and operational policies, ensuring compliance within state / federal / local and company guidelines
- Ensures the confidentiality of private information for clients and caregivers
- Facilitates weekly team meetings and Establishes weekly and monthly goals for the agency
- Oversee recruitment initiatives and coordinate with recruitment supervisors
- Attends marketing meetings and participates in marketing endeavors as need be
- Receives reports from supervisory field visits and monitors completion of visits
- Observes the time keeping of employees and verifies time in case of missed punches
- Communicates the need for upcoming positions and personnel in advance
- Responsible for overall performance of the location
Requirements
Job Type : Full-time
Pay : $25.00 - $30.00 per hour
Benefits :Schedule :
Education :
Experience :
Ability to Relocate :
Work Location : In person
Compensation details : 25-30
PI02e830dce054-25406-35670690
Salary : $25 - $30
