Administrative Assistant/Scheduler

This job is for Genesee County or Lapeer County residents only. The hours are 10-7pm Tuesday-*Friday & every Saturday from 10-2pm.*

Serenity House was established in 2015 by Tara Moreno-Wallen as a Recovery Community Organization (RCO). Serenity House's mission is to advocate for people in recovery and provide holistic options for those recovering from substance use disorder, codependency & trauma. Our vision is to create communities free from SUD, codependency & trauma. Our core values are Courage, Perseverance, Authenticity, Accountability, Acceptance & Community.

Job Description: The Administrative Assistant provides administrative and clerical support for the Quick Response Team, assisting with various tasks to ensure smooth operations and effective communication. The Administrative Assistant will oversee taking crisis calls from overdose survivors and/or their families.

FLSA Classification: Hourly, Exempt

Job Summary:

Provide administrative support to the office, including managing calendars, scheduling appointments, and coordinating meetings

Proficient in using Google Suite (Docs, Sheets, Slides) and Microsoft Office SuitePrepare and proofread documents, reports, and correspondence

Assist with event planning and coordination

Perform general clerical duties such as filing, photocopying, and transcribing

Handle customer inquiries and provide excellent customer support

Maintain office supplies and inventory

Assist with basic bookkeeping tasks

Manage email correspondence and respond to inquiries in a timely manner

Assist in managing the day-to-day administrative operations of the department.

Handle incoming communications and prioritize them for appropriate action.

Maintain accurate and organized records and documentation.

Coordinate meetings, appointments, and travel arrangements for department members.

Supervisory Responsibilities:

None

Duties/Responsibilities:

Answer and direct phone calls, emails, and other correspondence to appropriate personnel.

Greet visitors and direct them to the appropriate department or individual.

Coordinate and schedule meetings, conferences, and appointments.

Assist in preparing meeting agendas, materials, and minutes.

Perform data entry, record keeping, and file management tasks.

Handle and prioritize incoming and outgoing mail and packages.

Assist with inventory management and office supply ordering.

Provide administrative support during special projects or events.

Maintain confidentiality of sensitive information and documents.

Collaborate with other administrative staff to ensure efficient operations.

Conduct research and compile data as required by the department.

Prepare and distribute internal communications and announcements.

Assist in coordinating travel arrangements for department members.

Perform other administrative duties as assigned by supervisors.

Required Skills/Abilities:

Strong organizational and time management skills.

Excellent verbal and written communication abilities.

Proficient in using office software, including word processing, spreadsheets, and email.

Attention to detail and accuracy in all tasks.

Ability to handle multiple tasks and meet deadlines.

Demonstrated problem-solving and decision-making skills.

Strong interpersonal skills and the ability to work well in a team.

Professional and courteous demeanor.

Adaptability and flexibility to handle changing priorities.

Education and Experience:

High school diploma or equivalent required.

Associate's degree or higher in business administration or related field preferred.

Previous experience in an administrative role is a plus.

Physical Requirements:

Ability to sit or stand for extended periods.

Occasional lifting and carrying of office supplies and materials.

Regular use of a computer and other office equipment.

This is an excellent opportunity for someone who is highly organized, detail-oriented, and enjoys providing administrative support. If you are looking to join a dynamic team in a fast-paced environment, please apply with your resume and cover letter.

Other Requirements:

The above statements describe the general nature and level of work performed by employees assigned to the title. Incumbents may be required to perform job-related responsibilities and tasks other than those stated in this specification. Employees in this title are subject to a background check & providing a negative drug screening.

Serenity House Communities is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Evening shift
• Weekends only

Work Location: In person

Salary : $20 - $22