Shelter Advocate

Evening/Overnight shelter advocate

Currently Hours*:

Three shifts rotating every 4 weeks. Every advocate will be required to work each rotation which changes every 4 weeks.

Rotation 1

Day 1: Sunday starting at 8am ending at 8 am on Monday.

Day 2: Monday starting at 5pm ending at 8 am on Tuesday.

Rotation 2

Day 1: Tuesday starting at 5 pm ending at 8 am on Wednesday.

Day 2: Wednesday starting at 5pm ending at 8am on Thursday.

Day 3: Thursday starting at 10 pm ending at 8 am on Friday.

Rotation 3

Day 1: Thursday starting at 5pm ending at 8 am on Friday

Day 2: Friday starting at 5 pm ending at 8 am on Saturday

Day 3: Saturday starting at 12 pm (noon) ending on 8 am Sunday

*(these could change to accommodate scheduling and shelter coverage)

Reports to: Shelter Manager and/or Executive Director

Essential Functions:

· Provide coverage for our domestic violence hotline

· Provide trauma-informed direct services to victims of domestic violence and their children including support, advocacy, crisis intervention, safety planning, parenting support, information, and referrals.

· Documents and records client services and hotline calls into client data system

· Communicates shelter rules and communal living guidelines to residents during shift.

· Maintain a safe, secure, stable environment for shelter residents, volunteers and staff

· understands and utilizes principles of trauma informed care and the empowerment philosophy of advocacy.

· Update log notes for the next advocate on duty

. Completes intakes during work shift.

· Models non-violent conflict resolution and uses non-violent forms of guidance.

. Models and actively promotes positive, nurturing interactions between adults and children in shelter.

. Makes rounds throughout the premises, and preforms daily room checks.

· Inform Shelter Manager of shelter needs: repairs, food shift, supplies, etc.

. Performs routine chores and cleaning tasks assigned to ensure the safety and cleanliness of the shelter.

. Attends and participates in scheduled meetings.

. Exhibits exemplary attendance and punctuality.

. Complies with company policies and procedures.

· Attend training as required by Serenity, Inc. policy and procedure’s and the Arkansas Coalition Against Domestic Violence

· Other duties as assigned.

Qualifications:

· Must be 18 years of age or older

· strong morals and work ethic, non-judgmental expectations and philosophy toward people that are experiencing trauma and chaos

· Prefer associate degree or experience in social services or family violence.

· Excellent listening and communication skills,

· Above average writing skills

· Able to handle urgent and stressful situations

· Ability to pass Child Maltreatment Background checks

· Reliable transportation

· Data entry knowledge

Job Type: Full-time

Pay: $12.00 - $16.00 per hour

Benefits:

• Paid time off

Schedule:

• 10 hour shift
• 8 hour shift
• Evening shift
• Night shift
• Overnight shift
• Weekends as needed

License/Certification:

• Driver's License (Preferred)

Work Location: In person

Salary : $12 - $16