Demo

Desktop Support Specialist

Serenity Info Tech, Inc.
Charlotte, NC Full Time
POSTED ON 3/25/2025
AVAILABLE BEFORE 5/25/2025

Job Details

Hi,

Please find my direct client job requirement for your consideration.

Title: Desktop Support Specialist

Location: Charlotte, NC_ Onsite

Duration: 12 Months

Client: State of North Carolina

Job Description:

***The manager is working to get budget to extend this engagement beyond the end of May. However, he cannot guarantee an extension at this time.

Expected Skills: Able to work without assistance; can provide limited leadership to others; able to manage medium complexity work efforts; may have industry experience.

Description (including, but not limited to):
Facilitating the refresh of hardware (laptops & desktops, peripherals, etc.) to bring equipment current with county hardware standards and security policies. Will be directly responsible for reimaging existing laptops and desktops, as well as deploying new laptops and desktops (and accompanying peripherals) at multiple locations.

Skills:

Skill

Required / Desired

Amount

of Experience

Must be able to lift at least 25 pounds regularly.

Required

Large scale deployments of 500 machines preferred.

Required

2

Years

Must be able to stand and move around in classroom style setting daily.

Required

Knowledge of Active Directory, VPN client, Microsoft Office suite, and Windows 10

Required

2

Years

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

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