Scheduling Coordinator

Job Overview
We are seeking a detail-oriented and organized Scheduling Coordinator to join our team. The ideal candidate will play a crucial role in managing appointment schedules for our mobile grooming vans, ensuring that all clients needs are met efficiently. This position requires strong customer service skills, ability to take constructive criticism and a solid understanding of administrative support processes. The Scheduling Coordinator will be responsible for maintaining accurate records and facilitating communication between clients and management. It is important that the candidate has a good understanding of the Northwest Portland Metro and surrounding area. Being able to multitask is a must and have a solid understanding of conflict resolution.

Responsibilities

• Manage and coordinate client appointments for grooming services.
• Utilize computerized scheduling systems to ensure optimal appointment flow.
• Provide excellent customer service by addressing patient inquiries and concerns.
• Maintain accurate notes needed for appointments and scheduling as necessary.
• Create optimal drives times, accurate appointment windows,
• Collaborate with groomers and management to keep scheduling accurate.
• Streamline notes and appointment between groomers, management and clients to ensure consistent client satisfaction.
• Support the administrative team with various tasks as needed.
• Occasional driving to drop off equipment at vans or help pi

Experience

• Previous experience in scheduling or patience messaging clients.
• Familiarity with google docs and google maps/apple maps for routing appointments.
• Proficiency in using computerized systems for appointment management.
• Strong customer service skills with the ability to communicate effectively with patients and staff.
• Strong multi-tasking skills and note taking.
• Ability to work in a fast-paced environment while maintaining attention to detail.

Must live within 15 minutes of Tigard to help bring supplies occasionally to groomers, as well as have transportation

If you are passionate about providing excellent patient care through effective scheduling practices, we encourage you to apply for this rewarding opportunity as a Scheduling Coordinator.

Job Type: Full-time

Pay: $19.00 - $22.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid sick time
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

Work Location: Hybrid remote in Portland, OR 97223

Salary : $19 - $22