What are the responsibilities and job description for the Food Runner - One Hot Mama's Hilton Head position at SERG Restaurant Group?
Ensures quality and proper presentation of food in a timely manner; that food orders are prepared and assembled quickly according to recipes and procedures to avoid waste; and that the line is always stocked, neat, clean and safe.
- Promote, work, and act in a manner consistent with the mission of SERG Restaurant Group.
- Carry food, dishes, trays, or silverware from kitchens or supply areas to tables.
- Read tickets and prepare, to order, all food items following standard recipes and procedures within specified time limits.
- Prepare recipes and plate presentations, correctly set up according to tickets.
- Pass out food dishes to guests by seat number.
- Locate items requested by guests.
- Prepare assigned food items. Wash and clean raw food products. Peel, dice, shred and slice food products used for garnishments.
- Clean up spilled food or drink or broken dishes and remove trash.
- Serve food to guests when servers need assistance.
- Maintain adequate supplies of items such as clean linens, silverware, glassware, dishes, or trays.
- Clean and polish counters, shelves, walls, furniture, or equipment in food service areas or other areas of the restaurant, and mop or vacuum floors.
- Stock garnishments, condiments and other items on expo.
- Respond appropriately to guest requests, and communicate guest requests to server as needed.
- Attend all scheduled employee meetings and offers suggestions for improvement.
- Coordinate with and assist fellow employees to meet guests? needs and support the operation of the restaurant.
- Fill-in for fellow employees where needed to ensure guest service standards and efficient operations.