What are the responsibilities and job description for the System Administrator- Senior Onsite position at Serigor Inc.?
Job Title : System Administrator Senior (Onsite)
Location : Raleigh NC
Duration : 12 Months
Job Description :
System Admin MidLevel Contractor Job Description EEM Support
- Document work activities in ServiceNow
- Troubleshoot customer issues
- Provide instruction while troubleshooting for remote customers
- Assist with developing team processes & a knowledge base
- Work with vendors on warranty cases
- Collaborate with internal teams on technical issues
- Work on special projects as needed
Skills : Skill
Required / Desired
Amount
of Experience
Support customers using good customer service skills including the ability to communicate to both technical and nontechnical customers
Required
Years
Utilize moderate knowledge and demonstratable skills of Windows OS & M365 to support our customers & to work with internal teams
Required
Years
Image or provision new equipment hardware & provide to customer
Required
Years
Use strong organizational skills to track onboarding & shipping activities based on customer requests.
Required
Years
Follow asset management processes to ensure proper customer billing
Required
Years
Testing Intune processes for Tier 3 team & providing feedback
Required
Years
Test upgrades and software changes
Required
Years
Install software following security & internal processes
Required
Years
Basic understanding of MECM Active Directory Tanium Intune & Beyond
Required
Years
Basic knowledge of Macintosh Apple devices with a willingness to learn
Required
Years
Key Skills
Active Directory,VMware,Computer Networking,Microsoft Windows Server,Solaris,Windows,Linux,SAN,System Administration,Operating Systems,Dns,CentOS
Employment Type : Full Time
Vacancy : 1
