What are the responsibilities and job description for the Business Development Manager / Account Executive IT Services Sales (Onsite) position at Serigor?
Job Details
Job Title: Business Development Manager / Account Executive IT Services Sales
Location: Columbia, MD (Onsite)
Job Type: Full-time
Company Overview:
Serigor Inc., headquartered in Baltimore, MD, with a branch in Columbia, MD, is a trusted leader in IT Consulting and Outsourcing. As a CMMI Level 3-certified, Woman-Owned Small Business (WOSB), we specialize in IT Services, Staff Augmentation, Government Solutions, and Global Delivery. Since 2009, we have provided innovative IT solutions to Fortune 500 companies and government agencies, helping businesses maximize their IT investments.
Serigor Inc. is an equal opportunity employer committed to diversity and inclusion.
Job Summary:
We are looking for a high-performing and motivated Business Development Manager / Account Executive to drive revenue growth by selling our IT services and solutions to mid-size and enterprise clients. This dual-role involves both hunting (new business acquisition) and farming (account management), with a focus on building long-term, value-based relationships.
The ideal candidate will have a deep understanding of the IT services industry, including custom software development, cloud solutions, digital transformation, and managed services.
Key Responsibilities:
Business Development:
- Identify and target new business opportunities through cold outreach, inbound leads, partnerships, events, and referrals.
- Understand client business needs and position suitable IT services to address their challenges.
- Manage end-to-end sales cycle: prospecting, discovery, solution mapping, proposal development, negotiation, and closure.
- Achieve or exceed quarterly and annual revenue targets.
- Collaborate with pre-sales, marketing, and delivery teams to create winning proposals.
Account Management:
- Serve as the primary point of contact for existing clients, ensuring satisfaction and long-term retention.
- Grow accounts by identifying upselling and cross-selling opportunities.
- Work closely with project managers to ensure smooth delivery and client communication.
- Conduct regular business reviews and performance check-ins with clients.
Required Skills and Qualifications:
- Bachelor s degree in Business, Marketing, Information Technology, or related field (MBA is a plus).
- Experience in IT services sales, preferably in a B2B environment.
- Strong understanding of services like custom software development, cloud (AWS, Azure), DevOps, enterprise solutions, etc.
- Experience managing the complete sales lifecycle and developing enterprise-grade proposals.
- Strong negotiation, presentation, and communication skills.
- Proficiency with CRM systems like Salesforce, HubSpot, or Zoho CRM.
- Ability to manage multiple deals/accounts in parallel and work with remote teams.
Preferred Qualifications:
- Prior experience with offshore or hybrid delivery models.
- Familiarity with industry domains like Fintech, Healthcare, E-commerce, Logistics, or Manufacturing.
- Understanding of RFP/RFI processes.
