Business Development Director, Midwest/Mountain Region

The Director of Business Development is responsible for driving new customers and business growth for Sern's customer accounts. This position will develop business relationships with influencers & stakeholders within the respective client organizations and serve as lead point of contact for all client matters. The successful candidate will have a fundamental understanding of drug development and drug product technologies and services. The role requires building tight bonds with clients and ability to anticipate client needs, align solutions with needs for current and future proposals / business development, ensure deadlines are met for active on-going projects / proposals, and help customers realize success relative to collaborations with Sern both current and in the future.

This role will join a highly skilled Business Development team. The chosen candidate will focus on new client relationships within regions with growth opportunity to enhance customer service support while strengthening existing business relationships. Successful candidates may be remote, ideally based within the Midwest / Mountain West region, but will require travel to Bend, Oregon as needed.

Duties and Responsibilities

• Generate new leads and opportunities leveraging Sern's and the incumbents network
• Build solid, trusting, and measurable relationships with clients and companies while developing a complete understanding of client needs
• Participate in client visits, regional and national trade shows, and conferences as required
• Manage both Sern's existing pipeline and new business opportunities
• Manage communications between customer and internal teams and assist with management of team activities assigned to each of your customers
• Work with various internal stakeholders (e.g., Executive, Tech Ops, Project Mgmt, etc.) to build client relationships and improve customer results
• Contribute to the development of proposals and presentations for new business development materials
• Adeptly present Sern's capabilities and value proposition to new clients
• Negotiate agreements as part of a team with BD, corporate, and legal leadership, including CDAs, MSAs, and commercial supply agreements
• Resolve client issues, complaints and anticipate key account improvements by way of project management guidance and outreach
• Identify market trends and customer needs, building a short / medium / long-term sales pipeline in accordance with targets
• Participate in site management team and planning meetings, including setting objectives and strategies as well as take accountability for implementation and results
• Support the broader BD team in developing new service offerings and analyzing market trends
• Assist in the coordination and implementation of marketing strategies, and delegate tasks that achieve strategic goals
• Additional related duties as assigned

Required Skills and Abilities

Education and Experience

Travel Requirements

50% may be required

Physical Requirements

Compensation correlates to skills and experience presented by selected candidate. Visit https : / / www.seranbio.com / careers to learn more about company culture and the community of Bend, Oregon.

Benefits Summary :

Sern employees accrue over four weeks of paid time off annually. Employer contributions to a retirement account begin after 90 days and do not require an employee match or vesting period. Various health plans allow employees to find the best coverage for their individual or family needs with minimal employee contributions. Sern covers each employee with basic life and long-term disability, giving access to increase or add coverage. An Employee Assistance Program provides support for all things related to our employees' wellbeing, along with access to pet insurance.

The Corporate Headquarters of Sern BioScience are located at 63047 Layton Ave, Bend, OR 97701