What are the responsibilities and job description for the CALL CENTER REPRESENTATIVE position at Seronda Network?
Job Position : Call Center Representative
Company : Think Tell Junction
Location : Saint Louis, MO
Salary : $55,000 - $72,000 per year
Job Type : Full-time
About Us
At Think Tell Junction, we're dedicated to driving impactful communication strategies for our clients, enhancing brand presence and engagement. Our team is passionate about creating meaningful connections and delivering messages that resonate. We strive to cultivate an environment of creativity, collaboration, and growth.
Job Description
We are seeking a motivated and enthusiastic Call Center Representative to join our dynamic team. In this role, you will serve as the first point of contact for our valued customers, providing them with top-notch service and support. As a Call Center Representative, you will be responsible for handling a wide range of inquiries through various communication channels including phone, email, and live chat
Responsibilities
- Handle incoming customer calls and inquiries
- Resolve customer issues and complaints with efficiency
- Provide accurate information regarding products and services
- Document all interactions in the customer relationship management system
- Follow up with customers to ensure issue resolution
- Meet performance targets such as call response times and customer satisfaction ratings
- Collaborate with team members and other departments to improve service
Skills & Qualifications
Benefits
Join our team and help Think Tell Junction make an impact through powerful communication. Apply today to be part of an innovative team that values creativity and results.
Salary : $55,000 - $72,000
