What are the responsibilities and job description for the Entry Level Customer Service Assistant position at Seronda Network?
Job Title Entry Level Customer Service Assistant
Location: Dallas, TX
Salary: $55,000 - $58,000 per year
Job Type: Full-time
About Us
At Seronda Networks, we offer more than just cutting-edge solutions; we provide a place for professional growth, creativity, and collaboration. Be part of a passionate team where your ideas are valued, and your contributions drive us forward. Join us as we transform ideas into realities and shape an exciting future together.
Job Description
We are seeking a motivated and enthusiastic Entry Level Customer Service Assistant to join our dynamic team. In this role, you will be the first point of contact for our valued customers, providing them with exceptional service and support. As a key member of our customer service department, you will have the opportunity to develop strong relationships with customers and ensure their needs are met promptly and efficiently.
Responsibilities
- Assist customers with inquiries and provide information regarding products and services
- Handle and resolve customer complaints in a professional manner
- Process orders, forms, applications, and requests accurately
- Maintain customer records and update account information as needed
- Collaborate with team members to enhance the overall customer experience
- Follow up with customers to ensure satisfaction and prompt resolution of issues
Requirements
- High school diploma or equivalent; a degree in a related field is a plus
- Excellent written and verbal communication skills
- Strong problem-solving abilities and attention to detail
- Ability to work effectively in a team-oriented environment
- Basic computer skills and familiarity with customer service software
- A positive attitude and the desire to help others
Benefits
- Competitive salary range of $55,000 - $58,000 per year
- Comprehensive health, dental, and vision insurance
- Paid time off and holidays
- Professional development opportunities
- Collaborative and creative work environment
- Opportunities for career growth within the company
If you’re passionate about creating unforgettable events and want to grow in a supportive and innovative company, we’d love to hear from you! Please submit your resume and cover letter to start your application process.
Salary : $55,000 - $58,000
