What are the responsibilities and job description for the Front Desk Representative position at Seronda Network?
Seronda Networks is Hiring: Front Desk Representative (On-Site Position)
About Us: At Seronda Networks, we provide cutting-edge solutions and offer a work environment where you can grow professionally, collaborate with passionate team members, and have your contributions recognized. Join us as we continue to transform ideas into realities and shape a brighter future together.
Location: Dallas, TX
Working Hours: Monday to Friday
Salary Range: $40,750 - $49,860 per year
Receptionist Overview: We are seeking a dedicated and personable Front Desk Representative to join our dynamic team. As the first point of contact for our guests, you will play a crucial role in creating a positive experience right from the moment they step into our establishment. Your responsibilities will not only involve checking guests in and out but also requires providing exceptional customer service, answering inquiries, and addressing any concerns they may have.
Responsibilities:
- Greet and welcome guests upon arrival with a warm and friendly demeanor.
- Check guests in and out efficiently, ensuring all necessary documentation is processed accurately.
- Answer phone calls and emails regarding inquiries, reservations, and general information.
- Assist guests with requests, such as providing directions, recommendations, and solutions to problems.
- Manage guest billing and payment transactions accurately and efficiently.
- Maintain an organized and tidy front desk area and lobby space.
Qualifications:
- High school diploma or equivalent; additional education or certification in hospitality is a plus.
- Proven experience in a customer service role, preferably in a front desk or receptionist capacity.
- Strong verbal and written communication skills, with a friendly and professional telephone manner.
- Proficiency in using computer systems and software related to bookings and guest management.
- Ability to multitask and work efficiently in a fast-paced environment while maintaining composure.
- Exceptional attention to detail with a focus on accuracy in handling guest information and transactions.
Benefits:
- High school diploma or equivalent; additional certification in office management is a plus.
- Proven experience as an office clerk or in a similar administrative role.
- Strong proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook).
- Excellent written and verbal communication skills.
- Ability to prioritize tasks and manage time effectively in a fast-paced environment.
- Attention to detail and problem-solving skills.
If you are personable, organized, and thrive in a fast-paced environment, we encourage you to apply for the Front Desk Representative role at Seronda Networks! Be part of our mission to create a welcoming and efficient workspace.
Seronda Networks is an equal opportunity employer committed to diversity and inclusion.
Salary : $40,750 - $49,860
