What are the responsibilities and job description for the Serotonin General Manager position at Serotonin Anti-Aging Centers?
SEROTONIN Anti-Aging Centers
Manager/General Manager (GM)
Serotonin Anti-Aging Centers is seeking a General Manager for its new Riverview location!
The manager will oversee the day-to-day operational functions for the Center, ensuring that office policies, procedures and plans are executed in a smooth and expeditious manner. Key responsibilities include office administrative duties, inventory, personnel management and responsibility for the oversight and growth of sales. This position requires a self-motivated and reliable individual who takes initiative and has a strong desire to succeed and advance in their career.
Responsibilities:
- Supervise/Support office team members including front office administration and collaborate successfully with medical team
- Create and maintain an ongoing structure for team member hiring, orientation, onboarding and termination
- Implement and/or update: client scheduling protocols policies and procedures, telephone systems, text messaging and online review systems, EMR templates and consents, computer and technology updates, manage team member scheduling, schedule lunch and learns with approved vendors/representatives, process orders for office supplies, consumables, equipment and more as requested
- Managing business software platform
- Effectively lead and coach the team
- Daily operations management
- Center maintenance and updates
- Client/member/guest satisfaction management
- Assist with social media management
- Equipment purchases, warranties and maintenance
- Manage Center promotions and client/member/guest incentives
- Hire, train and coach new team members
- Implement established procedures and protocols
- Event and project management
- Sets goals, deadlines and objectives for team
- Supervise and provide disciplinary measures for team members
- Budgeting and profit maximization
- Payroll management and team scheduling
- Assist with HR: monitor team members time off and other duties
- Assist front desk/receptionist personnel and fill in for vacation, as needed
- Work closely with the Client Care Coordinator to ensure client/members/guest scheduled services and resource needs are met and monitored
- Perform other duties as requested.
EXCELLENT Compensation package!
HUGE opportunity for growth with our growing multi-store expansion.
Job Type: Full-time
Base Salary: $65,000 to $75,000/year
Expected hours: 50 hours per week
Exact compensation may vary based on skills, experience, and location.
Benefits:
Performance Based Bonuses
Healthcare coverage
401(k) retirement savings plan
Paid Time Off
Employee discounts
Training & development
Wellness resources
Schedule:
- Monday to Friday
- Saturday as needed
Salary : $65,000 - $75,000
