What are the responsibilities and job description for the Ford Certified Service Technician position at Serra Ford Farmington Hills?
Serra Ford Farmington Hills is looking for a Certified Ford Technician to join our fast paced and growing service department. The right candidate will have previous dealership service experience, excellent communication, customer service, sales and multi-tasking skills. This is a great opportunity to join one of the best service teams in the country with growth opportunities.
Benefits
- Competitive compensation
- Busy department with a large earning potential
- Benefits options (including medical, dental, vision, life insurance, AD&D, short and long term disability)
- 401(k) plan with company match
- Paid time off including Holiday's
- Growth opportunities
- Clean and professional work environment
- Discounts on new vehicles, parts and service
- Employee referral program
Responsibilities:
- Performing work specified on the repair order with efficiency and in accordance with dealership
- Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment
- Diagnosing, maintaining, and repairing vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc
- Communicating directly with the Service Advisor so that customers can be informed if any additional service is needed. Providing an estimate of time needed for additional repairs
- Executing repairs under warranty to manufacturer specifications
Job Requirements
- High School diploma
- Must have at least 2 years of experience as an auto technician
- Ability to read and comprehend written instructions and information
- Knowledge in all aspects of automotive repair and maintenance
- A fast learner
- Excellent oral and written communication skills
- Excellent Customer Service Skills
- Team Player
- Must have a valid driver’s license
- Ensures that customer’s cars are kept clean
- To maintain his stall in an orderly and clean manner
Skills/Qualifications
- Ability to identify problems quickly
- Good knowledge of automobiles
- Effective analytical and communication skills
- Good reading, computer, and mathematics skills
- Ability to learn new technology and repair and service procedures and specifications
- Should be able to operate electronic diagnostic equipment
