What are the responsibilities and job description for the Service Lot Porter position at Serra Ford Farmington Hills?
Job Summary
Serra Ford Farmington Hills is seeking a dedicated and proactive Service Lot Porter to join our team. The ideal candidate will play a crucial role in maintaining the cleanliness and organization of our facility while providing exceptional guest services. This position requires strong communication skills and a commitment to ensuring a positive experience for all customers.
Benefits
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Duties
- Greet and assist guests upon arrival, providing excellent customer service.
- Maintain the cleanliness of the parking area, showroom, and other public spaces.
- Drive vehicles safely, including manual transmission cars, when necessary.
- Assist with valet parking services as needed.
- Support dealership operations by performing various tasks as assigned.
- Communicate effectively with team members and management to ensure smooth operations.
Requirements
- Strong customer service skills with a focus on guest satisfaction.
- Ability to communicate clearly and effectively in both verbal and written forms.
- Experience in a dealership environment is preferred but not required.
- Bilingual candidates are encouraged to apply to enhance guest interactions.
- Valid driver’s license with a clean driving record is required.
- Ability to operate both automatic and manual transmission vehicles.
- A positive attitude, strong work ethic, and willingness to learn are essential for success in this role.
