Description

SUMMARY:

The Cart Barn/Range Attendant is responsible for providing bag, cart, and range services to members and guests. As the "front line" of the golf experience at Serrano Country Club, this position requires a commitment to exceptional customer service and professionalism at all times.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Bring golf carts from the cart barn to the staging area outside the Golf Pro Shop
• Inspect golf carts for safety concerns such as tire pressure and brake operation
• Load member and guest bags onto golf carts from bag storage
• Maintain and transport range balls to designated areas and ensure proper distribution
• Operate tractor and ball picker to retrieve range balls
• Wash all range balls daily to maintain quality
• Remove bags from golf carts and return them to designated storage areas
• Clean golf clubs for members and guests
• Ensure golf carts are properly maintained, cleaned, parked, and charged after use
• Report any lost clubs to the Pro Shop for lost and found processing
• Maintain cleanliness and order of the Bag Storage Room
• Assist members and guests with bag pick-ups and drop-offs
• Set up and break down driving range, practice chipping green, practice putting green within club guidelines and expectations.
• Attend staff meetings and training sessions as required
• Follow all departmental guidelines, task checklists, and task assignments
• Adhere to daily operational procedures and safety protocols
• Perform other duties as assigned by the Assistant Golf Professionals and Head Golf Professional.

Qualifications

QUALIFICATIONS, SKILLS & ABILITIES:

Listed below are the qualifications that represent of the knowledge, skill and/or ability to perform this job successfully:

• Ability to interact positively with supervisor, management, coworkers, members and the public, to promote a team effort and maintain a positive and professional approach.
• Ability to seek innovative ways to meet and respond to the needs and demands of an ever-changing, diverse membership. 
• Regular in- person attendance, ability to follow directions, take criticism, get along with co-workers and supervisors, treat co-workers, supervisors and member/guests with respect.

• Must be available to work a reasonable and appropriate number of shifts per week as defined by Club management to meet business needs. Generally the requirement would be a minimum of 2 or 3 shifts per week.

LANGUAGE SKILLS:  

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. 
• Must speak and communicate in English. Fluency in Spanish is preferred but not required.

CERTIFICATES AND LICENSES:

• High School diploma or GED equivalent
• Valid California driver’s license
• Previous golf operations experience preferred but not required

WORK ENVIRONMENT:
The work environment at Serrano Country Club ranges from winter time lows of 30 degrees to summer time highs to 105 degrees. While performing these duties the employee may be exposed to outdoor and inclement weather conditions.

PHYSICAL DEMANDS:
While performing the duties of this job, the employee must be able to:

• Bend, reach with hands and arms
• Climb or balance; stoop or kneel
• Lift 25-50 lbs.
• Sit, stand and walk for long periods of time

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job.  While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job when circumstances change.

Salary : $17