Quality Technician

Be Part of the Future of Sleep! At Serta Simmons Bedding (SSB), we're more than a mattress company, we're a leading global sleep company with a mission to help people sleep better so they can live healthier lives. With a 150-year heritage in delivering industry-leading sleep solutions, we own iconic brands including Serta®, Beautyrest®, Simmons® and Tuft & Needle®. Compensation: $20/HR - $24/HR What You'll Do: Provide technical quality support for multi-shift, high volume production facility. Support building a customer focused quality culture through data collection, process monitoring, root cause analysis, and corrective action implementation. You will foster a safety culture and the implementation of safety policies and training in compliance with the company safety program and OSHA regulations to eliminate work related injuries. Perform audits of the quality management system; perform process and product audits Lead root cause analysis and implementation of corrective actions Maintain line quality metrics and dashboard and participate in quality reviews Monitor and review CTQ / SPC / Error Proofing Controls at every level Collect, analyze, and report data and participate in improvement projects Assist with training the plant associates in the QMS and TQM principles Review and report supplier quality issues; review/manage/escalate supplier RCA/corrective actions. Participate in plant trials, write reports and generate improvement ideas Support the overall continual improvement of quality effort for the site to drive increasing quality performance with the customer Cross-train as an Operations Scheduler to serve as a backup for the primary scheduler, ensuring seamless operational continuity How You'll Do It: Functional/Technical Competencies Process Control (SPC, Error Proofing, Monitoring, Process Improvement) Knowledge of basic measuring tools (Caliper, tape measurer, carpenter’s square) Auditing (execution, reporting, corrective action) Results oriented/Sense of Urgency Root cause analysis (5 Why analysis, cause and effect diagrams, A3, QPS) Supplier Quality, Internal Quality KPIs, Employee Quality Trainings What You'll Bring: Required HS diploma or GED One to three years in manufacturing Proficient in MS Office (Word, Excel, Power Point) Must be able to read, write, and speak English Must be at least 18 years or older Preferred One year in a Quality role Lean training Why work at Serta Simmons Bedding? When you join SSB, you become part of a winning and diverse team that is excited and committed to helping people get better sleep. We provide inspiring career opportunities, competitive benefits, employee perks, and the chance to be part of the future of sleep. Benefits and Perks (USA, Salary non-union- optional): Health, Dental, and Vision Annual employee contribution to HSA 401K with company match Paid Time Off / Vacation 12 company holidays Sick days Company paid short- and long-term disability Paid parental leave Discount programs including Friends and family discounts Referral Bonus Tuition Reimbursement Job Types: Full-time, Permanent Pay: $20.00 - $24.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Employee discount Flexible spending account Health insurance Life insurance Paid time off Parental leave Professional development assistance Referral program Retirement plan Tuition reimbursement Vision insurance Schedule: 10 hour shift 12 hour shift 8 hour shift Day shift Monday to Friday Overtime Weekends as needed Experience: Manufacturing: 2 years (Required) Microsoft Office: 2 years (Required) Quality Technician: 1 year (Required) Shift availability: Day Shift (Required) Ability to Commute: West Coxsackie, NY 12192 (Required) Work Location: In person