Supervising Case Manager - MAPS

Description

 Job Summary:

As a Supervising Case Manager for Technology Pathfinder (MAPs), you will oversee and mentor a team of case managers supporting individuals with intellectual disabilities to achieve greater independence. You will ensure the effective implementation of remote technologies while fostering collaboration among families, circles of support, and staff. This role requires strong leadership skills and a commitment to compliance with organizational and regulatory standards.

Pay Rate:

$20-22
Monday - Friday, 8 am - 5 pm

Reporting Relationships: 

Reports To: Director of Technology
Supervises: MAPs Case Managers

External Relationships: Innovation Coordinators, Participants’ Family Members/Guardians, Sister Agencies for Adults with Intellectual and Developmental Disabilities, State Department of Disability and Aging.

Supervisory Responsibilities:

• Team Leadership: Provide guidance, training, and mentorship to case managers, ensuring they effectively design and implement roadmaps to independence for individuals with intellectual disabilities.
• Performance Monitoring: Evaluate the performance of case managers regularly, offering constructive feedback and identifying areas for improvement.
• Compliance Oversight: Ensure all case managers adhere to Sertoma Center policies and procedures as well as standards set by Licensure, Quality Assurance, and the Center.
• Coordination: Facilitate collaboration among team members and external stakeholders to efficiently achieve program goals.
• Documentation Review: Monitor and approve all paperwork completed by case managers, including Milestone improvements and proofing, Monthly Service Reviews, and assessments.

Case Management Responsibilities:

• Collaboratively design roadmaps to independence for individuals with intellectual disabilities.
• Serve as a guide and mentor to achieve milestones towards independence.
• Work with families and circles of support to help individuals served achieve their goals for independence.

General Expectations of Performance:

• Recognize your role as part of a team function involving all Sertoma Center staff. Respect diversity in the workplace while maintaining professionalism.
• Contribute to the mission and principles of the Center by staying dedicated to serving individuals with disabilities.
• Maintain confidentiality and discretion regarding client and personnel records at all times(HIPAA Compliance.)
• Set schedules with supported individuals and their circles of support.

Requirements

Requirements:

Education: High school diploma or equivalent required; bachelor’s degree preferred in social work, sociology, psychology, special education, or related field.
Experience: Minimum 6 months experience working with persons with disabilities required; supervisory experience preferred.
License/Registration: Valid TN driver’s license with a good driving record.

Sertoma Center, Inc. is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic.

We participate in E-Verify

We participate in the Tennessee Drug-Free Workplace Program

#ID23

Salary : $20 - $22