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Medical Services Assistant

Sertoma of Knoxville
Knoxville, TN Full Time
POSTED ON 4/5/2025
AVAILABLE BEFORE 5/3/2025
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Job Type

Full-time

Description

Medical Services Assistant

Sertoma is currently seeking a Full-Time Medical Services Assistant for Sertoma Center’s Clinic. Pay for this position starts at $15.37 per hour with a shift from 8:00am until 4:30pm.

At Sertoma, we offer competitive wages, paid job-related training, medical, dental, vision and life insurance for full-time employees; we also offer 401(k) retirement with up to 5% company match for full-time employees after 1 year of employment, generous personal paid time off for employees working 30-40 hours per week; and advancement opportunities.

Medical Services Assistant Job Summary

The Medical Services Assistant role is a medical / clerical one where flexibility is required. Job tasks are as follows listed below under “job responsibilities,” and we ask that you please note job-related tasks may change on a day-to-day basis. Additional duties with this role may also include acting as an administrative assistant to the Chief Operations Officer by assisting them with the day-to-day functions of the Center’s clinic.

Medical Services Assistant Job Responsibilities

  • Schedule appointments for our Persons Served with local medical facilities
  • Accompany Persons Served to appointments
  • Act as a liaison between families, people supported and medical providers
  • Date tracking and follow up to ensure annual appointments and follow up appointments are made and kept
  • Report urgent medical needs communicated by the providers to the registered nurse
  • Cross train to fill in for others as needed
  • Help coordinate weekly clinic schedule for residential homes
  • Other duties as assigned

Medical Services Assistant General Expectations Of Performance

For the Center to have continued success and for the individuals served by Sertoma to have a consistent increase in the quality of their lives, there are areas of performance that all staff will always adhere to:

  • Recognize that your efforts are part of a team function of which all Sertoma staff are members. This will be accomplished through showing consistent respect to coworkers, recognition of diversity present in the workplace, and practicing proper workplace behavior.
  • Contribute to the mission and principles of Sertoma by continually being dedicated to serving individuals with disabilities. This will be achieved by remaining alert to new concepts which could improve or enhance either your job individually, the persons supported, or the collective functions of the agency.
  • Participate in a personal effort to utilize sound fiscal principles that stress cost containment for the agency. This will be accomplished by your efforts to control overtime expense, turnover of direct care staff, and a dedication to safety and quality control.
  • Adhere to an acceptable level of professionalism to ensure confidentiality and discretion necessary in the maintenance of persons supported and personnel records.
  • Observe all facility routine regarding work schedules, presence during working hours, proper call off procedures, etc.
  • Strive to perform all work assignments and activities in an acceptable manner to require minimal supervision.
  • Perform any other duties as assigned by the COO.
  • Your regular attendance is a job requirement; more than one unplanned absence in a two-week period is considered excessive.
  • Establish and maintain good working relationships with co-workers and persons supported.

Requirements

Medical Services Assistant Employment Requirements / Qualifications:

  • High school diploma or equivalent is required
  • A general understanding of computers and computer software is required
  • Previous experience working in a medical setting either as a medical assistant, medical office receptionist, or CNA is preferred
  • Ability to understand and/or interpret medical terminology is preferred
  • Some experience working with intellectual and developmental disabilities is preferred
  • 3 years clean driving history with a valid Tennessee driver’s license
  • Ability to lift/assist persons supported (moderate to heavy lifting capabilities)

Sertoma Center, Inc. is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic.

We participate in E-Verify

We participate in the Tennessee Drug-Free Workplace Program

Salary : $15

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Job openings at Sertoma of Knoxville

Sertoma of Knoxville
Hired Organization Address Knoxville, TN Full Time
Apply Job Type Full-time Description Events & Community Engagement Manager Organization: Sertoma Location: Knoxville, TN...

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