What are the responsibilities and job description for the General Manager position at Serv Recruitment Agency?
Optimum Human is growing fast and looking for a dedicated and driven General Manager to join their high-performance team in New Mexico.
Join the Optimum Human Team:
Optimum Human brings all available resources together to help their clients achieve their Optimum Self in any aspect of their lives, or in simple terms: to be as good as they can be for as long as they can do it. Optimum Human is a world-class medical practice with specialties in gynecologic oncology, women’s health, regenerative medicine, and concierge services. They also offer the absolute best and most cutting-edge biohacking, fitness, world-class recovery and health modalities, private and shared office spaces, and conferencing centers. Optimum serves their members, tenants and patients with the tools and technologies designed to help humanity achieve higher states of performance. These technologies were created to be used by high performers ranging from astronauts to professional athletes. Optimum is here to create an oasis of success in New Mexico — a way better human experience.
If you thrive on operational excellence, leadership, and driving strategic growth, apply to be the General Manager at Optimum! This opportunity supports Optimum’s growth with high-quality, efficient, and innovative service solutions through dedicated associates and team expertise.
Position Responsibilities:
- Develop and execute operational strategies that align with Optimum Human’s mission and goals.
- Oversee daily operations across multiple business units, ensuring efficiency, quality, and scalability.
- Lead and manage a diverse team, fostering a high-performance, inclusive, and collaborative culture.
- Collaborate with the Chairman & executive team to define organizational objectives and key results
- Manage budgets, resources, and KPIs to ensure financial and operational success.
- Identify and implement innovative solutions and technologies to enhance service delivery.
- Resolves issues that arise effectively and promptly by being comfortable with conflict, addressing issues head on and solving problems in a healthy and practical manner
- Strong coaching and mentoring skills, actively focused on team member growth to make the organization a great place to work
- Creates written systems, processes, and procedures to drive efficiencies across the organization
- Strong experience in a turnaround environment to rebuild and develop operational excellence & exceptional customer experiences
Qualifications:
- Proven track record of 10 years in operational leadership roles, preferably in healthcare, wellness, or high-performance industries.
- Strong understanding of financial management, strategic planning, and operational excellence.
- Exceptional leadership, communication, and problem-solving skills.
- Passion for innovation, continuous improvement, and customer service.
- Experience in scaling businesses and implementing cutting-edge technologies is a plus.
Our Dream Teammate will have access to:
- Competitive Salary
- Excellent Benefits; Medical, dental, vision, PTO, and 401K
- High Performance Concierge Culture
- Performance center complete with a full AI gym suite, recovery modalities, group fitness classes, and body composition tracking, and state of the art aesthetic modalities.
Location: Albuquerque, New Mexico
Job Type: Full-time
