What are the responsibilities and job description for the Customer associate position at Servco Pacific Job Distro?
Servco Toyota Windward is looking for a part time / weekend Customer Relations Associate to greet walk-in customers and make them feel comfortable by creating a warm and friendly environment.
Responsibilities :
- Greets and assists customers in a professional and friendly manner upon entrance into the dealership
- Reviews dealership calendar daily to be aware of scheduled appointments and deliveries; generates floor activity reports
- Provide customer service, which may include to greet and direct customers, obtain contact information, and documentation of vehicle mileage
- Ensure timely and accurate recording of customer and floor traffic information into daily log
- Answer incoming phone calls and direct calls or relay messages to appropriate parties
- Maintain professional appearance of showroom and work area
Requirements :
- High school graduate or equivalent
- Minimum 6 months of customer service, receptionist and / or clerical experience
- Must be able to type 35 wpm
- Proficient in Microsoft Excel
- Dedication to customer service excellence
- Excellent written and verbal communication skills
- Maintain a professional appearance
- Must be able to work Saturdays from 9 : 00am - 6 : 00pm and Sundays from 10 : 00am - 4 : 00pm
At Servco, we're committed to providing valuable mobility solutions to empower people through the freedom of movement and opportunity.
From Australia to California, and of course, Hawaii, Team Servco is a collective of over 2,000 like-minded individuals guided by our four Core Values of Respect, Service, Teamwork, and Innovation.
For over 100 years, we have been dedicated to superior service, to both our customers and team members. We look forward to helping you create Life : Moments that matter to you.
Interested?
Visit www.servco.com / careers to apply online
Equal Opportunity Employer and Drug-Free Workplace
Last updated : 2024-11-15
Salary : $15 - $19
