What are the responsibilities and job description for the Clinical Account Executive position at Serve You Custom Prescription Management?
About the Organization
Open Date
2 / 3 / 2025
Full-Time / Part-Time
Full-Time
Description
Clinical Account Executive
The Clinical Account Executive (CAE) is responsible for managing and optimizing relationships with Serve You Rx pharmacy benefit management ( PBM ) clients and partners. This is accomplished by overseeing clinical program administration and other trend management activities, developing and delivering pharmacy benefits education, strategic recommendations to improve patient outcomes and control costs, as well as supporting product development, product improvement, and upselling activities that drive cost savings, health outcomes, and company profitability.
Serve You Rx offers clinical services and strategies designed to manage drug costs, ensure appropriate drug use, and improve member outcomes. This position plays a key role in supporting Serve You Rx in reaching its mission to help clients and members have a cost efficient and money saving way to get the prescriptions they need.
What You'll Do :
As the Clinical Account Executive , you will :
- Actively manage the day-to-day clinical services for assigned accounts.
- Develop and grow relationships with new and existing clients, brokers, third-party administrators, and consultants, including through the presentation of trend data, drug information, demonstration of clinical program value, plan design recommendations, and other interactions. Lead efforts in upselling clinical programs. Assist in renewal and finalist presentations.
- Lead the development of compelling clinical reporting, analytics, presentations, pipeline information, and other content that accurately and concisely conveys relevant information, recommendations, outcomes, and drives adoption or demonstrates the value of clinical programs.
- Research, resolve, and respond to requests for information about drug therapy, the formulary, clinical programs, and other escalated clinical issues and inquiries.
- Participate in the administration of the Serve You Rx suite of clinical programs such as drug utilization review, prior authorization review, health outcomes measurement, disease state management, care management, specialty drug management, and other programs.
- Assist with creation or revision of proposal content as assigned.
- Meet or exceed goals related to client satisfaction.
- Deliver prescription drug and benefits education across formats, including live, via webinar, health fair, "lunch-n-learn," and other employee / stakeholder meetings, and in writing.
- Comply with company policies.
- Perform other duties and projects as assigned.
Qualifications :
Why Serve You Rx?
Serve You Rx is a full-service pharmacy solutions provider based in Milwaukee, Wisconsin. We specialize in pharmacy benefit management, mail order services, and specialty medication management. For more than 38 years, Serve You Rx has been collaborating with benefit advisors, third-party administrators, and employers to design and deliver strategies that reduce prescription drug costs and improve consumer access to affordable and clinically appropriate medication therapies.
Serve You Rx is privately held, and our owned assets include our Specialty Pharmacy, mail order pharmacy, and member services call center. The company offers generous benefits to include : medical (HMO and PPO), dental, vision, 401k, HSA, identity theft and legal coverage, pet insurance, paid parental leave, and 18 days of paid time off in your first year.
EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
This position is currently accepting applications.
