What are the responsibilities and job description for the System Administrator position at Server At Work, LLC?
Server At Work is an IT managed services provider looking for a System Administrator to manage and support client networks, servers, workstations, Microsoft 365, and technology environments, as a member of our best-in-class IT managed services team. The administrator will manage up to fifteen (15) unique clients in the Austin, Texas area.
As a part of our System Administration team, the administrator will use leading-edge management and monitoring tools, as well as their skills and understanding of IT technology environments and best practices, to provide secure, resilient, and highly available managed client networks and services.
The administrator will work hybridly from their own home office and from our Server At Work office located near downtown Austin, Texas. As needed, the administrator will travel in the Austin area to client sites for project work, proactive site work, and emergency escalations.
Job Type: Full-time
Travel: 30%
Work Location: Must reside in the Austin, Texas area
Skill Level: Mid-Level
Responsibilities:
- Manage client networks, servers, and workstations
- Manage Microsoft 365 and Google Workspace environments
- Implement and maintain Server At Work company-standards and IT best practices
- Advise clients on technology issues
- Manage and complete escalated Tier 3 support tickets
- Perform on-site work in support of project implementations and emergency escalations
Qualifications:
- Associate's Degree (AA/AS) or Bachelor's Degree (BA/BS) in computer-related field
- Microsoft Windows/365 Certifications
- Microsoft exams related to Windows Server, Security, 365, and Networking
- 3 years Microsoft 365 implementation and administration
- 3 years Microsoft Windows Server implementation and administration
- 3 years network firewall, wireless network, routing, and switching network design, implementation, and administration
- Must be a US citizen
- Valid US driver's license and auto insurance
- Light to medium lifting capabilities
Desired Qualifications and Experience:
- Microsoft 365
- Microsoft Azure
- CompTIA Network
- CompTIA Security
- Prior experience working at an MSP
About the position:
- Work hours are Monday - Friday 8am - 5pm Central (Except major holidays)
- Work hybrid from your home office and Server At Work office in Austin, Texas
- We provide employee healthcare insurance benefits
- We provide optional dental, vision, and life insurance
- Paid vacation and sick days
- 401k with employer contributions
- Monthly cell phone stipend
- Reimbursement for mileage incurred while using a personal vehicle
Salary : $55,000 - $75,000