What are the responsibilities and job description for the Server position at Servia?
Overview
We are seeking a dedicated and enthusiastic Server to join our upscale environment. As a Server, you will play a crucial role in providing exceptional customer service, ensuring that guests have a memorable dining experience. Your ability to connect with patrons and deliver timely service will contribute to the overall success of our establishment.
Duties
- Greet and welcome guests in a friendly and professional manner.
- Take food and drink orders accurately using the Toast POS system.
- Provide detailed menu information, including daily specials and promotions.
- Ensure timely delivery of food and beverages to tables while maintaining high standards of presentation.
- Assist with bussing tables and maintaining cleanliness in the dining area.
- Address guest inquiries, concerns, and feedback promptly to enhance guest relations.
- Collaborate with kitchen staff to ensure smooth service flow and timely order fulfillment.
- Uphold restaurant policies and procedures while adhering to health and safety regulations.
Experience
- Previous experience in a restaurant setting.
- Strong customer service skills with an emphasis on guest satisfaction.
- Familiarity with sales techniques is advantageous.
- Ability to work effectively in a team-oriented environment while demonstrating individual accountability.
- Experience with Toast POS or similar point-of-sale systems is a plus.
- Excellent communication skills, both verbal and written, are essential for effective guest interactions.
Join us as we create unforgettable experiences for our guests through outstanding service!
Job Type: Full-time
Pay: $25.35 - $28.44 per hour
Expected hours: 20 – 35 per week
Benefits:
- Employee discount
- Flexible schedule
- Food provided
- Health insurance
Shift:
- Evening shift
People with a criminal record are encouraged to apply
Shift availability:
- Night Shift (Required)
Ability to Commute:
- Boston, MA 02109 (Required)
Work Location: In person
Salary : $25 - $28