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Children & Youth Caseworker

Service Access & Management, Inc
Scranton, PA Full Time
POSTED ON 1/10/2025 CLOSED ON 1/30/2025

What are the responsibilities and job description for the Children & Youth Caseworker position at Service Access & Management, Inc?

Join us and be part of a team that values dedication, innovation, and compassion. Together, we can create a brighter future for those we serve.

About Us: Join a dynamic and compassionate team dedicated to positively impacting the lives of children and families. As a private non-profit organization, we are committed to leaving everyone we meet better off. We provide a supportive and inclusive environment that fosters professional growth and development.

What We Offer:

  • Professional Development: Opportunities for continuous learning and career growth.
  • Generous Paid Time Off: Inclusive of vacation, personal, and sick leave.
  • Comprehensive Health Benefits: No monthly premium for employee-only medical care.
  • Retirement Plan: Employer matching 401(k) to help you plan for your future.
  • Dental and Vision Coverage: Employer-sponsored plans to keep you healthy and well.


Join our Children & Youth Services Team!

Our Children & Youth Services' vision is the creation of better futures for children, families, and communities through the infusion of SAM Values. We recognize that families come in all shapes and sizes, all families have strengths, and families are the best place for children and youth to grow.

View our Day in the Life Video to get a glimpse at how our Children & Youth staff leave everyone they meet, better off! Video link: https://youtu.be/GGV8297YxC4

Summary of Responsibilities:

Under the general direction of the Children and Youth Supervisor, this role is responsible for providing case management services within the Children and Youth service system. Staff members are responsible for assessing the safety and well-being of children who are referred for services. Utilizing a strengths-based approach, caseworkers assist children and families in developing skills, identifying supports, and coordinating resources that contribute to the overall well-being of children and families. Services may be provided in family homes, in schools, and in the community. At times, caseworkers have the responsibility to work with various individuals from the legal system and law enforcement as it pertains to the safety and well-being of children. This can include providing testimony in court on behalf of the agency.

Caseworkers are responsible for managing their assigned caseloads. As goals are achieved and safety risks are reduced, services may be closed. Given the nature of the work, no two days are alike and an ability to be adaptable, flexible, and resourceful is essential.

Caseworkers are provided with extensive training to ensure that staff members have the needed knowledge, skills, and abilities to perform the work required.

This position works collaboratively with County's CYS workforce and ensures proper handling of consumer information as is required by SAM privacy policies.

Essential Functions:


  • Develops positive working relationships with children and families.
  • Assesses safety and risk of children on assigned caseload.
  • Collaborates with children and families to develop individualized Family Service Plans that identify strengths and areas for improvement to ultimately support a child's safety in the home and community.
  • Identifies community and familial resources that can help to support children and families.
  • Prepares required documentation to ensure that services rendered are documented accurately and clearly.
  • Collaborates with other systems including, but not limited to, the legal system, educational system, and medical system.
  • Participates in ongoing training and professional development to enhance skills and provide effective services.

Personal Characteristics:

Independent, Tech-Savvy, Responsive, Kind, Ethical, Motivated, Active Listener, Life-Long Learner, Adaptable, Confidential, Resourceful, Values, & Trustworthy

Education and Experience:

Bachelor's degree with completion of 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences; OR two years of experience as a County Social Services Aide 3 and two years of college level course work which includes 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences; OR Any equivalent combination of experience and training which includes 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences and one year of experience as a County Social Services Aide 3 or in a similar position performing paraprofessional case management functions

Working Conditions:

Prolonged periods working on a computer in an open office environment, comfortable communicating through virtual technology, and travel throughout the assigned region may occur and may be in adverse weather conditions, must be able to lift to 15 pounds.

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